[Hiring] Worker's Compensation & Claims Coordinator @Apis Services Inc

Role Description

Looking for More Than Just a Job? At Apis Services, we know that supporting employees through workplace injuries and claims is critical to maintaining a healthy, productive workforce. We're seeking a detail-oriented and compassionate Worker’s Compensation & Claims Coordinator who thrives in a fast-paced environment and enjoys problem-solving, relationship-building, and managing complex processes. If you're someone who can effectively balance employee support, compliance, communication, and claims management, we'd love to hear from you.

Whether you're experienced in worker's compensation, claims administration, risk management, or employee relations, this role offers the opportunity to make a meaningful impact while supporting a mission-driven organization.

What You'll Do

• Manage and facilitate the entire worker’s compensation claims process from initiation through resolution.
• Coordinate with medical providers, insurance adjusters, employees, and affiliate partners to gather required documentation and information.
• Monitor and track active claims, ensuring timely follow-up and communication with all parties involved.
• Maintain accurate records, claim documentation, and compliance-related reporting.
• Analyze claims data to identify trends and recommend opportunities for workplace safety improvements and injury prevention initiatives.
• Educate employees regarding worker’s compensation processes, rights, responsibilities, and available resources.
• Work collaboratively with internal stakeholders and affiliate leadership to ensure claims are adjusted timely and appropriately.
• Communicate regularly with insurance carriers, third-party administrators, and legal partners as needed.
• Assist with return-to-work coordination and ongoing case management activities.
• Support organizational risk management and compliance initiatives related to worker’s compensation programs.

Qualifications

• Bachelor's degree in Human Services, Human Resources, Business Administration, Healthcare Management, or a related field preferred.
• Minimum of two (2) years of experience in worker's compensation claims management, claims administration, risk management, or a related field.
• Strong understanding of worker’s compensation processes and applicable regulations.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Experience working with confidential information and maintaining accurate records.
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, Teams, OneDrive, and SharePoint.

Preferred Qualifications

• Certification in Worker’s Compensation, Claims Management, or a related discipline preferred.
• Experience with claims management systems and reporting tools.
• Experience analyzing claims data and identifying trends to improve organizational outcomes.
• Previous experience working with insurance carriers and third-party administrators.

Schedule

• Full-Time
• Monday through Friday
• Standard business hours with flexibility based on operational needs
• Remote position

Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Company Description

Apis Services provides administrative and operational support to organizations dedicated to helping children, adults, and families thrive. Our Human Resources and Risk Management teams play an essential role in supporting employees by ensuring workplace injuries and claims are managed effectively, compassionately, and in compliance with applicable laws and regulations. Every day, our employees help create environments where individuals can live, work, and succeed.