[Hiring] Workday HCM Manager @ERPA

Role Description

The HCM Manager will oversee delivery for their team, ensuring successful implementation and post-production support, while also serving as a hands-on lead consultant in HCM Core and at least one additional module, such as Core Compensation, Advanced Compensation, Benefits, Talent/Performance, Recruiting, PEX, or Learning.

• Manage up to 10 direct reports on the Workday HCM team while also serving as a hands-on functional lead Workday consultant across multiple client engagements with limited direction.
• Understand client business requirements and provide guidance throughout design, configuration, and prototyping; assist clients with testing and go-live activities.
• Serve as a Subject Matter Expert for multiple SKUs, supporting the Sales team with sales presentations, demos, and LOEs.
• Support clients during annual events (e.g., Talent/Performance, Merit, Open Enrollment, ACA) and maintain strong client relationships through trust and exceptional service.
• Collaborate with Engagement Managers and cross-functional teams to ensure alignment on project status, communication, and delivery.
• Stay current on industry trends, Workday enhancements, and advise on Workday best practices.
• Leverage AI and emerging technologies to drive efficiency, enhance delivery, and improve client outcomes.
• Assign and prioritize Jira tickets across the team based on utilization and overall workload.
• Maintain accurate forecasting and provide team utilization updates to leadership during the weekly operations meeting.
• Conduct regular 1:1 meetings with direct reports, providing guidance, support, and career development.
• Participate in annual performance reviews.
• Actively participate in the hiring process – collaborate with Talent Acquisition on job requirements, review candidate submittals, conduct technical interviews, provide timely feedback, and lead onboarding training sessions for new team members.

Qualifications

• Previous supervisory experience is highly preferred.
• A minimum of five years of experience as a Workday HCM lead/partner consultant at a partner firm is required.
• Must have experience independently leading at least two Workday Phase 1 implementations and two Workday Phase X implementations.
• Experience implementing Workday for Higher Education and/or State and Local Government clients is preferred.
• Workday HCM certification with implementer access is required and must have at least 2 of the following additional Workday certifications: Core Compensation, Advanced Compensation, Benefits, Talent/Performance, Recruiting, Learning, PEX.
• Workday Partner certifications must remain in Active status throughout employment with ERPA.
• Strong organizational skills are required. Must be able to manage multiple priorities and meet deadlines.
• Excellent verbal and written communication skills are required, along with a detailed understanding of Workday HCM processes and best practices to make appropriate implementation recommendations.
• Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required).

Requirements

• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job.
• Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification.
• ERPA is an equal opportunity employer, as well as a substance and tobacco free workplace.
• All offers of employment are contingent on successfully passing the pre-employment drug screen and background investigation which may include reference checks, criminal background investigation, and when applicable licensing verification.
• Applicants must be legally authorized to work in the United States on a full-time basis. We will not consider any applicants that require sponsorship for employment visa status either now or in the future.

Benefits

• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
• Notice: We use E-Verify to confirm the identity and employment eligibility of all new hires.