[Hiring] US and Canada Payroll Manager @Delinea

Role Description

The US and Canada Payroll Manager owns end-to-end US and Canada payroll as a hands-on process owner: running it in Workday, keeping it compliant across every state, province, and locality, and building the controls and automation that bring US payroll processing in-house. This is an individual contributor role with no direct reports. It reports to the Global Payroll Director and works day to day with a Global Payroll Administrator who supports and backs up US and Canada processing.

We need someone who has already done this at a high level and can lead our shift from managed services processing to an in-house US payroll function, with our Workday managed services partner continuing to provide quarterly and annual services.

What You'll Do

• Payroll scope and pay frequency: US and Canada both pay semi-monthly, so this role runs two cycles a month for each country.
• US payroll ownership:
  • Own every US and Canada payroll cycle end to end in Workday, including calculations, retro processing, off cycle runs, and troubleshooting.
  • Review and approve the US and Canada work of the Global Payroll Administrator and set clear preparer and reviewer steps.
  • Run pre- and post-payroll audits and reconciliations and resolve discrepancies to root cause.
• Tax and compliance:
  • Keep federal, state and local withholding, multistate setups, and reciprocity rules correct and current.
  • Oversee quarterly filings and year-end reporting (W-2s, amendments) delivered through our managed services partner, review them for accuracy, and own tax agency correspondence.
  • Research complex scenarios, flag compliance risk early, and recommend a defensible solution.
• Canada payroll:
  • Keep federal and provincial withholding, CPP or QPP, EI or QPIP, and Quebec requirements correct and current.
  • Own Canadian remittances, records of employment (ROEs), and year-end reporting (T4s and RL-1s).
  • Coordinate with the International Payroll Manager on cross-border employees and shared processes.
  • Manage our international accounting firm partner, which processes Canada payroll today, including data submissions, payroll review and approval, issue tracking, and clear service expectations.
  • Prepare Canada for its move to Deel connected to Workday, planned to start later in 2027. Until then, run Canada payroll through our accounting firm partner as a manual process.
• Managed services transition:
  • Lead the plan to move US payroll processing in-house, including documented procedures, knowledge transfer, and a cutover timeline.
  • Manage our Workday managed services partner through the transition and as the ongoing partner for quarterly and annual services, with clear service expectations and issue tracking.
• Process improvement and automation:
  • Find and fix broken or manual processes and own each improvement project from scoping to rollout.
  • Use Excel, Workday reporting, and responsible AI and automation tools to reduce manual work and errors.
  • Support payroll integrations, acquisitions, and other transitions as they arise.
• Controls, audit and partnership:
  • Maintain documented controls and provide audit support for internal and external audits.
  • Partner with HR, Finance, Benefits and Workday teams on data feeds, GL entries, and employee payroll questions.

Qualifications

• 10+ years of progressive US payroll experience, including independent ownership of multistate payroll.
• Hands-on experience processing US payroll in Workday, including retro, off-cycle, audits, reconciliations, and reporting.
• Strong knowledge of federal, state and local payroll tax, year-end reporting, and amendments.
• Advanced Excel skills: large datasets, lookups, pivots, and complex reconciliations.
• Proven process improvement record, with at least one project you personally owned and delivered.
• Clear written and verbal communication, and the judgment to know when to escalate.
• Based in the US and able to work Pacific or Eastern business hours.
• Hands-on Canadian payroll experience, including provincial withholding, CPP or QPP, EI or QPIP, Quebec, ROEs, and T4 and RL-1 reporting.
• Comfortable managing an outsourced payroll provider such as an international accounting firm, including setting expectations and reviewing its work.

Requirements

• Experience with managed services and payroll tax providers such as ADP or a Workday partner and managing vendor relationships.
• Experience supporting mergers and acquisitions or payroll system integrations.
• Comfort using AI tools and automation to improve payroll work, with sound judgment on confidentiality and compliance.
• Experience moving payroll processing from a managed services provider to in-house.
• CPP, FPC or similar certification preferred.
• Exposure to multinational payroll or Deel.

Benefits

• Competitive salaries.
• Meaningful bonus program.
• Excellent benefits, including healthcare insurance.
• Pension/retirement matching.
• Comprehensive life insurance.
• Employee assistance program.
• Time off plans.
• Paid company holidays.