[Hiring] Talent Pipeline Lead @20four7VA

Role Description

20four7VA is seeking an experienced Talent Pipeline Lead to provide strategic leadership, operational oversight, and performance management across its Recruitment, Training, and Client Endorsement teams. This role is responsible for ensuring alignment across the talent lifecycle, driving operational excellence, improving talent quality, and strengthening retention outcomes. The ideal contractor is a results-oriented leader with strong experience in talent operations, process improvement, workforce development, and cross-functional collaboration.

The objective of this engagement is to enhance the effectiveness of the Talent Pipeline Lead by establishing scalable processes, improving team performance, and ensuring the successful acquisition, development, and endorsement of high-quality talent.

Scope of Services

• Lead and integrate the Recruitment, Training, and Candidate Endorsement teams to function as one cohesive team.
• Establish, implement, and maintain standardized processes across the Talent Pipeline functions while allowing flexibility to meet evolving business needs.
• Identify workflow gaps, operational inefficiencies, and process loopholes that impact applicant quality, onboarding success, talent readiness, and retention.
• Ensure alignment between recruitment outcomes, training readiness, and endorsement standards to improve overall talent quality.
• Maintain a high-level operational and performance overview of all Talent Pipeline functions through KPI monitoring, reporting, and data-driven decision-making.
• Collaborate closely with team leaders to establish clear goals, expectations, accountability measures, and performance standards.
• Drive continuous improvement initiatives focused on talent quality, speed to engage, training effectiveness, operational efficiency, and long-term retention.
• Serve as the primary escalation point for cross-functional challenges affecting talent acquisition, contractor development, and endorsement readiness.
• Partner with Growth and Client Experience leaders to ensure the team's initiatives support broader organizational objectives and client success.
• Ensure compliance with company policies, quality standards, and performance expectations across all Talent Pipeline operations.
• Develop and present a 3-month Talent pipeline plan outlining strategic priorities, goals, process improvements, KPIs, accountability measures, and expected outcomes.
• Provide regular updates and actionable insights regarding Talent pipeline performance, risks, challenges, opportunities, and recommended solutions.

Qualifications

• Proficiency in CRMs - GoHighLevel or similar applications.
• Proficiency in ATS - BreezyHR or similar applications.
• Leadership and management of recruitment, talent acquisition, learning and development, workforce development, or talent operations teams.
• Strategic planning, operational management, process improvement, and organizational development.
• KPI tracking, workforce analytics, reporting, and data-driven decision-making.
• Talent acquisition processes, contractor onboarding, workforce readiness, and retention strategies.
• Project management, change management, and cross-functional collaboration.
• Performance management, coaching, and team development.
• Strong verbal and written English communication skills.
• Excellent problem-solving, critical thinking, stakeholder management, and organizational skills.
• Experience with applicant tracking systems, training platforms, reporting dashboards, and productivity tools is highly preferred.

Requirements

• Contracted Hours per Week: 40 Hours
• Scheduled Working Days: Monday through Friday
• Daily Working Time: 8:00 AM ET to 5:00 PM ET
• Reporting To/POC: To Be Determined
• Number of VAs: 1
• Gender Preference: None
• Languages Spoken/Preference: English
• Accent Preference: Near Native
• Region Preferences: Philippines

Benefits

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!