[Hiring] Staff Success Manager @Clear Measure

Role Description

This is a remote position. Ensure the company attracts, hires, develops and retains top talent by leading strategic workforce planning, full‑cycle recruiting, structured onboarding/offboarding, professional development, employee engagement programs, and culture-building initiatives—while maintaining HR compliance and delivering measurable improvements across the employee lifecycle.

Requirements

• Own the Employee Retention strategy focused on reducing turnover, enhancing company culture and improving productivity and growth.
• Provide clear communication and support to enhance employee confidence in their roles at Clear Measure.
• Maintain a structured retention process including but not limited to quarterly employee check-ins, annual reviews, providing payroll and benefits clarity.
• Implement recognition and engagement programs.
• Run and report Dream Program performance and impact.
• Own full-cycle recruiting: sourcing, screening, Zoho Recruit management, reference checks.
• Build scalable hiring processes that reduce time-to-hire and improve quality.
• Ensure an 80%+ candidate experience NPS.
• Identify training programs and certifications and learning pathways aligned to company goals.
• Build and manage a company-wide development framework, including role competencies and growth tracks.
• Organize internal workshops, lunch‑and‑learns, and skill‑building sessions.
• Coach managers on effective feedback, performance conversations, and employee growth planning.
• Create and report on learning pathways including individualized development plans (IDPs).
• Incorporate multi-faceted training into learning pathways, including but not limited to: online courses, lunch and learns, in person trainings, conferences, mentorships, peer-learning, etc.
• Track training effectiveness, participation, and ROI; recommend improvements based on data.
• Plan company events, off-sites, awards, celebrations, and staff meetings.
• Reinforce Core Values and positive team culture daily.
• Highlight development achievements and internal growth stories across communication channels.
• Own structured onboarding experience (Day 1 through 90 days).
• Ensure new hires have clear expectations, development plans, and early success milestones.
• Handle all offboarding steps with compliance and professionalism.
• Liaise with Insperity and external HR partners.
• Understand when to seek and share up‑to‑date knowledge of federal, state, and international employment laws and regulations impacting company HR practices and our staff.
• Manage BambooHR and Zoho Recruit accuracy, documentation, and processes.
• Maintain compliance files and run PTO/benefits processes.
• Forecast hiring needs with executives; report KPIs weekly/monthly/quarterly.
• Monitor staffing levels, retention, and turnover; propose proactive solutions.
• Identify internal mobility opportunities and succession planning needs.
• Responsible for creating a strong first impression of our company, ensuring interactions reflect our values, culture, and branding.
• Promote the company as a top workplace across channels.
• Maintain company culture and workplace brand content and manage award submissions.
• Showcase employee development success stories to strengthen brand perception.

Benefits

• Competitive Paid Time Off
• 9 Paid Holidays
• Education Assistance
• Health/Medical Insurance
• Health Care Flexible Spending Account Plan
• Short-term and Long-term Disability
• Life and Accidental Death & Dismemberment
• Dental and Vision
• 401 (k) Retirement Plan with up to 4% matching