[Hiring] Sr. People Operations Specialist @Applied Systems

Role Description

Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do. We’re looking for a Sr. People Operations Specialist to join our People Operations team and play a key role in driving operational excellence through process improvement, automation, and scalable solutions. This role will champion continuous improvement, influence stakeholders across the business, and help scale People Operations for future growth.

• Support and optimize People Operations processes across the employee lifecycle, including onboarding, job and compensation changes, leave administration, and offboarding.
• Identify and implement process improvements, automation opportunities, and self-service solutions that enhance efficiency and employee experience.
• Partner cross-functionally with Recruiting, HR Business Partners, Payroll, IT, Legal, Finance, HRIS, and vendors to deliver consistent, high-quality HR services.
• Create and maintain process documentation, knowledge base content, training materials, workflows, and audit-ready controls.
• Lead operational improvement initiatives, analyze service trends, and drive adoption of new processes, tools, and ways of working.

Qualifications

• 5+ years of experience in Human Resources, People Operations, HR Operations, Shared Services, or a related field.
• Proven experience improving operational processes, simplifying workflows, and maintaining process documentation.
• Strong analytical, problem-solving, organizational, and communication skills with the ability to manage multiple priorities.
• Experience collaborating with cross-functional stakeholders and driving process improvements in a fast-paced environment.
• Bonus points if you also have:
  • Experience supporting a high-growth or rapidly evolving organization.
  • Experience with audits, compliance activities, or third-party vendor management.
  • Familiarity with HR technology platforms, self-service solutions, automation tools, workflow optimization, or RPA.

Benefits

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday

Company Description

The best work happens when smart people move fast, together. For over 40+ years, Applied has built technology that solves real problems for insurance professionals - and we’re still pushing what’s possible. You’ll be part of our people-first culture built on trust, inclusion, and growth - where you’re supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success.