[Hiring] Senior Recruiting Coordinator @TRM Labs

Role Description

We’re looking for a Senior Recruiting Coordinator to deliver an exceptional candidate and interviewer experience and help lead the day-to-day work of our global coordination team. You’ll own complex interview scheduling, bring deep Ashby expertise, use metrics to improve performance, and mentor fellow coordinators. You’ll also manage the day-to-day work of the AI agents we’re building to support recruiting coordination.

Partnering closely with Talent Operations, you’ll improve how our people, systems, and AI agents work together. This is a hands-on role for someone who communicates proactively, brings solutions, and moves with urgency, with opportunities to grow into people management over time.

The impact you will have:

• Own complex interview scheduling across teams and time zones, delivering a responsive, well-organized experience for candidates and interviewers.
• Serve as the team’s Ashby expert, resolving scheduling issues, coaching coordinators, and partnering with Talent Operations to improve workflows.
• Own day-to-day coordination operations and support Talent Operations projects, keeping Ashby records, interview plans, and scheduling data accurate and up to date.
• Drive coordination performance through accurate reporting on interview volume, time to schedule, SLA adherence, reschedules, and candidate and interviewer feedback.
• Develop fellow coordinators through onboarding, training, and practical coaching, helping the team manage priorities, workloads, and coverage.
• Manage AI agents that support recruiting coordination, reviewing their work, resolving exceptions, and improving their accuracy and reliability with Talent Operations.
• Partner closely with recruiters and the Talent team, aligning on priorities, communicating risks early, and bringing clear recommendations that keep interviews moving.

Qualifications

• 4+ years of recruiting coordination experience, with demonstrated success managing complex, high-volume scheduling in a fast-moving environment.
• Advanced Ashby expertise is required, including interview plans, interviewer pools, scheduling links, calendar integrations, and independent troubleshooting.
• Experience supporting Talent Operations or coordination operations, including ATS data quality, workflow maintenance, and process documentation.
• Strong command of Ashby reporting and coordination metrics, with a track record of translating data into better scheduling outcomes.
• Experience mentoring coordinators, leading training, and helping teammates use Ashby confidently and effectively.
• Clear, proactive communication and the ability to build trusted partnerships with candidates, interviewers, recruiters, and Talent Operations.
• Sound judgment and a strong sense of urgency: you investigate problems, recommend solutions, and follow through without repeated direction.
• Applied AI fluency, including writing instructions, evaluating outputs, and identifying when human judgment is needed. Experience managing AI agents is a strong plus.

Benefits

• Fully remote talent team, embracing async communication and collaboration through Slack channels.
• Weekly RC team syncs to review priorities and solve coordination challenges.
• Continuous refinement of best practices and data quality to deliver an exceptional experience for both internal stakeholders and candidates.

Application Instructions

If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.

• Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications.
• Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
• If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team.

Interviewing with TRM

• Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM.
• Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
• Recruiter Intro: Qualifications, motivations, and alignment with the role.
• Hiring Manager: Deep dive into your relevant experience, skills, and impact.
• First Round: 1–2 interviews focused on the skills most critical to the role.
• Final Round: Hands-on case study, usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
• References: Former colleagues who can provide insight into your work and impact.
• Offer: Congrats! Your recruiter will present the offer and compensation details.

AI Fluency at TRM

AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.

• Accelerate repeatable workflows.
• Structure and solve problems.
• Improve output quality.
• Increase speed and leverage.

Life at TRM

We are building a safer world. That promise shows up in how we work every day.

• TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact.
• People who thrive here are energized by hard problems, experimentation, and continuous feedback.
• Expect priorities and targets to change quickly and operate with a high degree of ambiguity.
• Close collaboration across teams and functions with frequent, high-touch communication.
• A pace that rewards urgency, adaptability, and outcomes.

Leadership Principles

• Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability.
• Master Craftsperson: We care deeply about our craft and invest in getting better every day.
• Inspiring Colleague: We add clarity and energy, not noise, and bring a one-team mindset.

Join our Mission

At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people.