[Hiring] Senior Performance & Employee Relations Analyst @Texas Municipal League Intergovernmental Risk Pool

Role Description

This position is responsible for leading the Pool's performance management program and providing guidance to staff and management on matters related to staff relations. It also includes redeveloping the Pool's onboarding program to ensure a consistent, welcoming, and compliant experience for all new hires. Additionally, the role serves as backup to other functional People Resources areas and assists with training development.

Essential Functions

• Leads the evaluation and implementation of a uniform Pool-wide performance management program by assessing current review processes, forms, rating standards, and timelines, and recommending changes to People Resources leadership.
• Oversees the migration of performance reviews to an online performance platform, including configuration, testing, workflow design, and user support. Administers performance review workflows and related records in the Pool's talent management system.
• Leads change management efforts for the rollout of new performance standards by communicating with stakeholders and providing guidance and training to management and staff.
• Provides guidance to management on goal setting, performance documentation, coaching conversations, and performance improvement plans. Monitors review completion and identifies performance trends.
• Assists Pool staff and management with questions, issues, and procedures related to workplace concerns, policy interpretation, conduct, performance, and conflict resolution.
• Conducts or assists with workplace investigations by interviewing parties and witnesses, gathering evidence, and preparing findings and recommendations. Maintains confidential staff relations files and tracks case trends.
• Provides guidance to management on corrective action and performance issues to ensure consistency with Pool policy and applicable laws. Recommends updates to personnel policies and procedures.
• Leads the redevelopment and maintenance of the Pool's onboarding program, from pre-boarding through the first year, using new hire feedback, retention data, and best practices. Develops standardized onboarding tools such as checklists, welcome materials, and supervisor guides.
• Oversees New Staff Orientation and related onboarding communications in collaboration with the People Resources team. Coordinates logistics, delivers presentations, and evaluates onboarding effectiveness through surveys and turnover data.
• Develops and delivers training on performance management, staff relations, onboarding, and policy topics. Coordinates compliance training to ensure adherence to local, state, and federal regulations.
• Serves as backup to all functional areas of People Resources.
• Continuously monitors and evaluates the quality, responsiveness, efficiency, and effectiveness of assigned human resources functions and programs. Collaborates with team on the continuous improvement of the People Resources Department.

Qualifications

• B.A. or B.S. degree in Human Resources, Business Administration, Public Administration, Organizational Development, Psychology, or a related field
• 4 years of professional-level Human Resources experience, including performance management and staff relations
• Professional Human Resources (PHR) or SHRM Certified Professional (SHRM-CP), or the ability to obtain one of these designations within twelve (12) months of hire
• Equivalent combinations of education and experience will be accepted

Requirements

• Knowledge and understanding of relevant laws, rules, and regulations
• Knowledge of human resources management principles, federal and state employment laws, and staff relations practices
• Knowledge of performance management principles, practices, and systems
• Knowledge of onboarding, recruitment, and selection practices
• Ability to conduct thorough, impartial workplace investigations and handle confidential information with discretion
• Ability to facilitate presentations and training for staff and management
• Proficiency in MS Excel, MS Word, MS PowerPoint, and MS Outlook
• Valid Texas driver’s license and a good driving record

Benefits

• Some overnight travel (by car or air)
• Ability to withstand typical office work that includes periods of sitting, standing, typing, etc.
• Must be able to exert up to 20 pounds of force occasionally to move objects
• Requires close visual acuity to perform activities such as preparing and analyzing data and figures, viewing a computer screen, or extensive reading
• Ability to safely operate a motor vehicle for extended periods
• Must be able to operate standard computer hardware

Company Description

The Texas Municipal League Intergovernmental Risk Pool is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability, or sexual orientation.

The Texas Municipal League Intergovernmental Risk Pool makes reasonable accommodations for the disabled. If you believe you require special arrangements to participate in the testing process, you must inform the People Resources Department in writing no later than the filing date.