[Hiring] Regional Employee Relations Manager @HumanGood

Role Description

The Regional Employee Relations Manager serves as a strategic Human Resources partner to operational and HR leaders across a multi-site portfolio of Life Plan Communities. The role is responsible for leading complex employee relations matters, conducting workplace investigations, advising leaders on employment practices and risk, and providing regional oversight of HR policy compliance and consistent application of organizational processes.

The position also supports broader regional HR operations, leadership development, workforce initiatives, and organizational transitions. Working collaboratively with community HR leaders and functional HR teams, the role promotes effective HR practices, regulatory compliance, and organizational effectiveness while exercising a high degree of judgment and discretion in a complex, multi-site senior living environment.

Location: Candidates must be located in a state in which HumanGood operates. Preferred locations are California, Washington or other West Coast states. This position is primarily remote with regular regional travel as needed.

Compensation: 120-130K + performance-based bonus

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Five to eight years of progressive Human Resources experience, including substantial employee relations responsibility.
• Demonstrated experience conducting workplace investigations.
• Strong knowledge of employment laws and regulations; multi-state experience preferred.
• Ability to manage multiple priorities across geographically dispersed locations.
• Strong judgment in handling sensitive and confidential matters.
• Strong communication, coaching, conflict resolution, and influencing skills.
• Analytical and problem-solving skills sufficient to assess risk, interpret facts, and recommend practical solutions.

Requirements

• Leads prompt, thorough, and impartial investigations into team member complaints and workplace concerns, including allegations of harassment, discrimination, retaliation, policy violations, and workplace conflict.
• Evaluates evidence, documents findings, and recommends appropriate actions.
• Serves as a trusted advisor to community HR leaders, Executive Directors, and regional operational leadership on employee relations, employment practices, policy interpretation, corrective action, and employment risk.
• Reviews and provides oversight of job changes, involuntary terminations, and other employment actions to promote consistent application of organizational policies, fair treatment, and compliance with applicable laws.
• Provides guidance on unemployment claims and related matters.
• Provides regional oversight and guidance on leave administration, workplace accommodations, and the interactive process.
• Supports community HR leaders with escalated recruiting, onboarding, payroll, HRIS, benefits, and other operational matters.
• Partners with functional HR teams to address recurring process issues, strengthen compliance, and promote consistent HR practices.
• Interprets and applies organizational policies and federal, state, and local employment laws.
• Partners with HR and operational leadership on regional initiatives involving talent management, performance management, succession planning, workforce planning, organizational effectiveness, and leadership development.
• Supports acquisitions, affiliations, and organizational transitions.
• Provides training, onboarding, coaching, and professional guidance to community HR leaders.
• Monitors employee relations trends, turnover, engagement, compliance concerns, and other workforce indicators.
• Designs and delivers coaching and training for leaders and HR partners.
• Maintains accurate and confidential documentation of investigations and sensitive employment matters.
• Partners with senior HR leadership and Legal on escalated, high-risk, or litigation-related matters.

Benefits

• Health, Dental and Vision Plans - start the 1st of the month following your start date.
• 20 days of paid time off (increases with years of service), plus 7 company holidays.
• 401(k) with up to 4% employer match and no waiting on funds to vest.
• HSA option with employer contribution.
• Tuition Reimbursement and continuing education programs.
• $25/line unlimited cell phone plan (plus taxes and fees).
• Cell Phone Stipend.
• 5-star employer-paid employee assistance program.

Company Description

At HumanGood, your work makes a meaningful impact every day. As part of our Community Support Center (corporate team), you’ll collaborate across departments to support our communities and help reimagine what it means to age well. Your ideas, expertise, and impact truly matter here.

Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth, and well-being. And adds up to 40% in value to your base compensation.