[Hiring] Senior People Partner @Lumos

Role Description

This isn't a role where you inherit a playbook and execute it. At Lumos, you'll craft and own it. You'll come in at 60% HRBP / 40% People Ops- and that balance keeps shifting toward strategic partnership as AI and systems absorb the manual work. The design is intentional: as the ops load lightens, your impact on the business and truly human work deepens.

• On the HRBP side, you will independently own your business groups' performance management conversations, employee relations, and manager coaching while also partnering closely with the rest of the People team.
• On the Ops side, you will run the people infrastructure, drive automation, and make sure the fundamentals never slip.
• High-accountability, high-autonomy. The mandate: build for where Lumos is going — not recreate what worked somewhere else or in a pre-AI landscape.

Responsibilities

• People Business Partner: Own the HRBP relationship for your business groups — performance management, employee relations, talent development, org design, and team health. Coach managers proactively. This is ownership, not support.
• Performance & Talent Programs: Own and evolve performance cycles, Pulse surveys, talent assessments and more. Surface trends and insights to leadership with recommendations tied to business outcomes. Bring your POV — don't just run the existing playbook.
• Employee Relations: Independently manage employee relations cases, sensitive situations, and conflict resolution. Know when to escalate and when to own it. Document thoroughly, maintain confidentiality.
• Facilitation & Internal L&D: Facilitate manager enablement workshops, internal learning sessions, and program rollouts. Own the internal comms experience for all people topics. Show up prepared, read the room.
• AI & Automation: Identify and implement automation across the People function — workflows, documentation, reporting, and reactive work. Build systems that create capacity for strategic work.
• HR Tech & Data: Own and optimize the people tech stack. Ensure data accuracy and deliver regular people insights through reporting.
• People Ops: Own onboarding, offboarding, and employee lifecycle processes. Maintain accurate, compliant records.
• Process Improvement: Continuously reduce manual overhead and improve cross-functional coordination.
• Benefits & Compliance Oversight: Internal liaison for PEO-administered benefits and compliance. Primary contact for employee questions and vendor escalations. Flag material regulatory changes requiring internal action.

Qualifications

• 5–8 years of HR experience, with at least 3–5 years in a true HRBP or business partner capacity — and a people ops foundation that means you can still get hands-on when it matters.
• Demonstrated ability to independently own performance management, employee relations, and manager coaching — not just support someone else running those processes.
• Detail orientation: anticipates stakeholder and cross-functional needs before being asked, thinks through downstream impacts before acting, and executes with near-perfection where it counts — HRIS data moves, employee comms, and anything that touches the employee experience directly.
• Genuine AI fluency: actively uses AI tools in your workflow, has a POV on how AI should reshape HR operations, and is energized about automating the manual work.
• Business acumen: genuinely curious about the business — how it makes money, where it's headed, and what's getting in the way.
• Comfortable facilitating sessions with leaders and employees — from manager enablement workshops to internal comms rollouts on sensitive people topics.
• Strong systems thinker who has meaningfully improved or implemented HR tools — not just used them.
• Experience at a startup or high-growth company where you had to build, not just operate.
• A fresh perspective: can learn Lumos's culture and build for what we actually need — not default to what worked at the last company.
• Familiarity with our current stack a plus: Culture Amp, HiBob, Deel (EOR), Sequoia One (PEO).

Benefits

• Remote-first culture – Work from anywhere within ±4 hours of Pacific Time.
• Medical, dental & vision insurance – 100% of premiums covered for employees, 60% for dependents. HSA and FSA available with employer contribution. International benefits align with local standards.
• Mental health support – Access to mental health resources and support.
• Monthly wellness stipend – A monthly stipend for gym memberships, fitness apps, and whatever helps you recharge.
• Life & disability insurance – Life insurance, short-term disability, and long-term disability coverage available.
• Flexible PTO – Flexible time off with a minimum annual requirement, because rest is part of doing your best work.
• Parental leave – Up to 16 weeks of paid parental leave for expecting parents.
• $1,000 annual learning stipend – An annual budget for courses, books, conferences, and certifications.
• Company & team offsites – Company and team bonding trips throughout the year, fully covered by Lumos.
• 401(k) with matching – Employer 401(k) matching to help you save for the future.

Pay Range

$134,000-$181,000 plus equity + benefits (Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.)