[Hiring] Senior Manager, Human Resources @Healthcare Management Administrators

Role Description

The Senior Manager, Human Resources provides strategic leadership for HMA's People Operations function and oversees enterprise-wide programs that impact the entire employee lifecycle. This role leads managers and HR professionals responsible for:

• Payroll
• Benefits
• Leave administration
• Employee relations
• Performance management
• Talent acquisition and development
• Onboarding
• Leadership development
• Compliance
• Employee experience initiatives

Serving as a key strategic partner to senior leadership, the Senior Manager, Human Resources translates business objectives into scalable people strategies that support growth, organizational effectiveness, workforce planning, and cultural excellence. This position influences company-wide policies, programs, and change initiatives while ensuring HMA continues to operate as a People First organization.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required.
• SPHR, SHRM-SCP, or equivalent advanced certification required.
• 8-10+ years of progressive HR experience.
• 5+ years managing HR teams and HR leaders.
• Experience developing enterprise-wide HR programs and strategies.
• Demonstrated success advising senior executives on workforce and organizational matters.
• Experience leading change management, organizational development, and complex employee relations matters.
• Advanced knowledge of employment law, HR strategy, and organizational effectiveness.
• Advanced knowledge of developing company compensation and total rewards strategies.
• Executive presence and ability to influence across all levels of the organization.
• Strong business acumen and strategic thinking capabilities.
• Ability to translate organizational goals into scalable people solutions.
• Exceptional leadership, coaching, and change management skills.
• Strong analytical and data-driven decision-making abilities.

Requirements

• Develop and execute enterprise-wide People Operations strategies aligned with organizational goals.
• Serve as a trusted advisor to executives and senior leaders on workforce planning, organizational design, employee engagement, talent development, and change management initiatives.
• Lead long-term HR roadmap planning and operational maturity initiatives to help scale the company during growth while maintaining strong culture and values.
• Evaluate organizational trends and recommend future-focused workforce solutions.
• Provide executive oversight for payroll, benefits, leave administration, onboarding, performance management, employee relations, compliance, and HR operations.
• Ensure programs are scalable, compliant, efficient, and aligned with HMA's strategic objectives.
• Establish governance, service models, metrics, and continuous improvement frameworks across HR programs.
• Lead vendor relationships and strategic partnerships affecting People Operations.
• Direct the resolution of complex and sensitive employee relations matters involving legal risk, executive-level concerns, organizational restructuring, or regulatory implications.
• Partner with legal and executive leadership on investigations and employment-related risk management.
• Develop proactive strategies to strengthen workplace culture and reduce organizational risk.
• Own enterprise people leader development strategies, leadership training programs, succession planning processes, and talent reviews.
• Design programs that strengthen leadership capability, accountability, engagement, and performance.
• Lead initiatives focused on organizational effectiveness, change readiness, and cultural alignment.
• Support executive coaching and leadership team development efforts.
• Champion HMA's People First philosophy and ensure cultural consistency across a remote workforce.
• Oversee employee engagement strategy, recognition programs, retention initiatives, and workforce experience improvements.
• Sponsor major employee communication and culture-building initiatives.
• Act as a visible organizational leader and representative of HMA's values.
• Use workforce analytics and business insights to guide decision-making and strategic recommendations.
• Oversee audits, compliance programs, policy development, and employment law updates.
• Present HR metrics, trends, and recommendations to executive leadership.
• Lead enterprise change initiatives, acquisitions, restructures, or large organizational projects as needed.
• Develop and execute the People Operations technology and process improvement strategy.
• Lead enterprise-wide HR transformation initiatives, including automation, digital enablement, workforce analytics, and AI-driven solutions.
• Evaluate emerging technologies and establish governance for the responsible, secure, and compliant use of AI within People Operations.
• Partner with executive leadership and IT to prioritize technology investments, optimize HR platforms, and drive adoption of innovative solutions across the employee lifecycle.

Benefits

• Seventeen (IC) days paid time off (individual contributors)
• Twelve paid holidays
• Two paid personal and one paid volunteer day
• Company-subsidized medical, dental, vision, and prescription insurance
• Company-paid disability, life, and AD&D insurances
• Voluntary insurances
• HSA and FSA pre-tax programs
• 401(k)-retirement plan with company match
• Annual $500 wellness incentive and a $600 wellness reimbursement
• Remote work and continuing education reimbursements
• Discount program
• Parental leave
• Up to $1,000 annual charitable giving match