[Hiring] Senior Client Manager @livingHR

Role Description

Own the client relationship and delivery quality for high-volume recruiting engagements. Lead a team of recruiters supporting client organizations through periods of growth, transformation, or transition, and serve as the primary point of accountability for hiring outcomes at scale.

• Deliver modern, human-centric HR solutions that improve workplace experiences
• Own client engagements with a focus on delivery excellence, strategic alignment, and outcomes
• Serve as the primary trusted advisor throughout the engagement lifecycle
• Apply consulting, project management, and communication best practices
• Partner with livingHR Principals and client stakeholders to deliver value
• Track billable work and maintain accurate project documentation
• Align people strategies with broader business objectives

Qualifications

• Proven experience managing high-volume recruiting engagements (e.g., 20+ concurrent requisitions across a team)
• Experience managing or mentoring recruiters or a recruiting team
• Experience working directly with clients in consulting, professional services, PEOs, or agencies
• Strong internal HR or functional expertise across relevant disciplines
• Ability to operate independently in a fast-paced, client-facing environment
• Excellent communication, stakeholder management, and advisory skills
• Comfort working across multiple concurrent client engagements and shifting priorities
• HR certifications or platform certifications preferred where applicable
• Willingness to travel occasionally as client needs require

Requirements

• Manage and coach a team of recruiters supporting concurrent high-volume requisitions
• Set requisition prioritization, capacity planning, and staffing ratios across the recruiting team
• Own client reporting cadence, including recruiting metrics, forecasts, and engagement health
• Oversee full-cycle, high-volume recruiting across roles, levels, and multiple concurrent requisitions
• Partner with hiring managers on hiring strategies, workforce planning, and pipeline prioritization
• Ensure recruiting strategies stay aligned to client business objectives as volume and scope shift
• Set the standard for exceptional candidate experience across the team, even at high requisition volume
• Support employer branding and engagement efforts on behalf of client organizations
• Track recruiting metrics and optimize hiring processes across the team
• Oversee ATS hygiene, data accuracy, and pipeline velocity across a high-volume book of business

Benefits

• Full-time position within livingHR
• Partner closely with livingHR Principals and client stakeholders on an ongoing basis
• Lead the client and team relationship for high-volume recruiting engagements as our practice grows