[Hiring] Recruitment Systems Analyst @Embry-Riddle Aeronautical University

Role Description

Step into a dynamic role with Embry-Riddle Aeronautical University, where innovation meets opportunity. As part of the Enrollment Management team, the Recruitment Systems Analyst plays a key role in supporting recruitment and admissions operations through data management, reporting, and systems integration.

• Ensure the accuracy, consistency, and efficiency of recruitment and admissions data across Salesforce, Campus Solutions, and other institutional systems.
• Support integrated tools such as Marketing Cloud, Mogli SMS, Blackthorn Events, Geopointe, FormAssembly, and DemandTools for seamless data flow and engagement operation.
• Collaborate closely with the Senior Assistant Director of Business Systems, Enrollment Marketing, and Recruitment/Admissions leadership.
• Execute recurring data workflows, improve automation, and maintain systems that drive prospective student engagement.
• Focus on CRM use, data quality, reporting, process improvement, and collaboration with technical teams.
• Exposure to enterprise CRM systems and cross-functional collaboration across enrollment, marketing, and technology teams.

Key Responsibilities

• Execute recurring data imports, exports, and audits across recruitment and admissions systems.
• Identify, merge, and proactively manage duplicate records within Salesforce using data hygiene best practices and tools such as DemandTools.
• Maintain and document data workflows, ensuring accuracy and compliance with university standards.
• Support the creation of Salesforce reports and dashboards to monitor enrollment and recruitment metrics.
• Assist with CRM enhancements, testing, and process automation initiatives.
• Support communication and engagement platforms integrated with Salesforce, ensuring accurate audience segmentation and data alignment.
• Collaborate with cross-campus teams to support outreach, communication, and admissions activities.
• Develop and maintain clear documentation for recurring system functions and process improvements.

Qualifications

• High school diploma required, Bachelor’s degree preferred.
• Experience with data cleaning, reporting, and process documentation required.
• 1–3 years of experience in CRM operations, data management, or student information systems preferred.
• Hands-on experience with Salesforce (Education Cloud preferred) as a primary CRM platform, and tools such as DemandTools, Informatica, and FormAssembly.
• Experience with record deduplication and data hygiene best practices strongly preferred.
• Strong analytical and technical skills with high attention to detail.
• Excellent written and verbal communication skills; able to manage multiple priorities in a fast-paced environment.
• Work independently with minimal supervision and demonstrate a willingness to seek guidance and direction as necessary.
• Must demonstrate excellent organizational skills with keen attention to detail.
• Must be able to recognize and deal with priorities, and perform duties not directly assigned.
• Must be able to investigate, problem-solve, and take corrective action.

Application process/requirements

• Please attach all relevant materials to your application when you apply online. Complete submissions include:
• Cover letter
• Full Resume
• Contact information for at least three professional references
• Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Requirements

• Open to all candidates currently residing in, or planning to relocate to all states within the United States, with the exception of California, Washington, Maine, New York, Oregon, and Colorado.