[Hiring] People Team Business Partner @Sentral

Role Description

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a good sense of humor, a positive attitude, a growth mindset, and an entrepreneurial drive.

The People Team Business Partner (HRBP) serves as a trusted partner to Operations and department leadership, providing hands-on HR support throughout the employee lifecycle. Our ideal candidate is a proactive, approachable, and solutions-oriented HR professional who enjoys building relationships, supporting leaders, and creating a positive team member experience in a fast-paced hospitality environment.

This will be a full-time remote position for a team member located on the east coast.

What You'll Do:

• Partner closely with Operations, General Managers, and department leaders to provide guidance and support on employee relations, staffing, performance, and other HR matters.
• Serve as the primary People Team contact for assigned communities and departments, responding to team member and leadership questions throughout the employee lifecycle.
• Conduct workplace investigations involving employee complaints, misconduct, policy violations, and other employee relations concerns, ensuring appropriate documentation and follow-up.
• Advise managers on company policies, employment laws, workplace accommodations, leaves of absence, and HR best practices.
• Coach leadership on performance management, including progressive counseling, performance reviews, corrective actions, and employee development.
• Partner with Recruiting and hiring managers to support staffing needs, coordinate hiring activities, and generate accurate offer letters.
• Support onboarding and offboarding processes, ensuring new team members receive a positive introduction to Sentral and all employment documentation is completed.
• Assist with employee separations, including termination documentation, exit interviews, and coordination with Payroll and Benefits.
• Partner with Operations to identify employee relations trends, staffing challenges, and opportunities to improve retention and team member engagement.
• Support employee engagement initiatives, Pulse Surveys, recognition programs, and community action plans.
• Collaborate with the People Team on training and development initiatives, including Sentral Studio, Elevate U, and leadership development programs.
• Maintain accurate employee records and documentation within Rippling and other HR systems.
• Partner with Payroll and Benefits to support employee questions, compensation changes, and other employment transactions.
• Monitor turnover, employee relations activity, and other People metrics to identify trends and recommend improvements.
• Support HR compliance initiatives, policy updates, process improvements, and other People Team projects as needed.

Qualifications

• 3–5+ years of Human Resources experience, preferably in an HR Generalist or HR Business Partner role.
• Experience in hospitality, multifamily, property management, or a multi-location environment preferred.
• Experience conducting workplace investigations, managing employee relations, and advising managers on performance issues.
• Working knowledge of federal, state, and local employment laws and HR compliance practices.
• Experience supporting recruiting, onboarding, employee documentation, and offboarding processes.
• Strong communication, relationship-building, and problem-solving skills.
• Ability to coach managers, navigate sensitive conversations, and provide practical HR guidance.
• Strong organizational skills with the ability to manage competing priorities and support multiple locations.
• Experience with HRIS and applicant tracking systems; Rippling and Breezy experience preferred.
• High level of professionalism, discretion, and integrity when handling confidential information.
• Collaborative, service-minded approach with a passion for supporting people and creating a positive workplace culture.

Benefits

• Health & Wellness: Multiple medical, dental, and vision health plan options that begin the first month after your start date, including one fully company-paid plan (no monthly premiums for you) and HSA and FSA options.
• Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match.
• Time Off That Grows with You: 11 paid holidays and 8 different types of paid time off (PTO), including personal days, floating holidays, and Enrichment Hours for volunteering or career development.
• Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
• Deep Savings: Discounted rates on pet insurance, attractions, rental cars, shows, events, and more.