[Hiring] People Systems Manager @Fanatics Betting & Gaming

Role Description

Serves as the primary People Ops technical liaison to IT/Corporate on all HRIS/HCM matters, and as the vendor point of contact across the People Systems portfolio (Deel, Lattice, AllVoices, ticketing/AI tooling, and future platforms), partnering with Corporate's Oracle HCM team on that platform specifically. Leads requirements definition and vendor evaluation for RFPs, delivering recommendations to leadership. Works cross-functionally across the broader People team (Talent Acquisition, People Experience, People Business Partners, and People Operations) in addition to shared services partners. Partners closely with IT on the design and rollout of People Systems workflow enhancements and automations, and with the AI team on People Ops AI enablement, including supporting ongoing triage of the AI/chatbot tool. Brings strong technical fluency across the People Systems architecture to evaluate proposals and troubleshoot issues independently, bridging IT, Corporate, vendors, and People Ops stakeholders to keep People Systems initiatives moving.

Qualifications

• 5+ years in HRIS/People Systems roles, with demonstrated experience owning vendor relationships and/or leading RFP processes
• Strong working knowledge of Oracle HCM or a comparable HCM platform — architecture, permissioning, and integration points — sufficient to evaluate technical proposals and troubleshoot issues independently
• Experience overseeing change management with strong partnerships across various stakeholders
• Experience partnering with IT/engineering teams on system integrations and workflow or automation enhancement projects
• Comfort operating with limited precedent and no fixed playbook for every issue
• Hands-on experience applying AI Tools (Claude, ChatGPT, or similar) to real workflows - e.g., building or configuring an AI-driven automation, prompt-based process, or integration, with a measurable outcome such as time saved or error reduction.

Requirements

• Develop and maintain strong technical fluency across Oracle HCM, Deel, and the broader People Systems architecture
• Partner with stakeholders on the design, prioritization, and rollout of People Systems workflow enhancements and automations
• Assess and communicate downstream impacts of People Systems changes across the People team, Finance, and IT
• Manage People Systems process improvement projects from ideation through adoption
• Act as first point of triage when system or tooling issues arise
• Own vendor relationships across the People-specific systems portfolio
• Lead RFPs for new or replacement People Systems tools
• Support our AI/chatbot and ticketing solution
• Document system changes, vendor decisions, and troubleshooting playbooks for People Ops stakeholders
• Partner with the People team to identify and implement enhancements to broader People Operations processes and workflows

Benefits

• For information about our benefits, please visit https://benefitsatfanatics.com/