[Hiring] People Operations and Workplace Manager @Dash0

Role Description

Our US team is growing quickly, including people who join through acquisitions. You will become the owner of the US employee People Ops topics, covering the whole lifecycle from onboarding to the last paycheck across a multi-state workforce employed through a PEO. This is a hands-on generalist role with real ownership.

• Answer employee questions yourself.
• Spot compliance risk before it becomes a problem.
• Make the US processes simpler and more automated as we scale.
• Look after the practical side of our New York presence (workplace and office logistics).
• Work closely with colleagues in the US and across Europe, comfortable working across time zones.

What you will do

• Own the US employee lifecycle.
• Run US onboarding end to end: PEO hire setup, overseeing benefits enrollment and 401(k), and smooth first weeks.
• Be the first point of contact for US employees on pay, benefits, accesses, PTO, and policy questions.
• Build and maintain US playbooks, checklists, and templates, and close gaps.
• Report on US headcount, attrition, PTO, and onboarding health.
• Run US offboardings with state-specific compliance regarding timing, final pay, commission payouts, benefit, access removal, and separation agreements.
• Oversee US health and 401(k) administration with our PEO, including enrollment, rollovers, and acquisitions.
• Own US leave and time-off policy: PTO, sick leave, and paid family leave requirements collaborating closely with our Leave provider and PEO.
• Prepare and check US payroll inputs: commissions, bonuses, off-cycle payments, and severance, together with Finance and RevOps.
• Support the performance and compensation review cycle for US managers and employees.
• Apply state-specific rules on final pay and commissions, and escalate to Legal or external counsel when needed.
• Manage PEO day to day: escalations, accuracy, renewals, and service quality.
• Judge when PEO guidance is right and when it needs a second opinion.
• Coordinate New York office and workplace logistics.
• Receive and ship devices for US hires.
• Enjoy in-person moments for the US team in the Office.

Qualifications

• Roughly 5 to 8 years in HR operations, People Operations, or HR generalist roles, ideally at a fast-growing (remote) tech company.
• Hands-on knowledge of US multi-state employment practice: payroll and PTO rules, leave, benefits, acquisitions, and contract management.
• Very experienced with a PEO, Health benefits, and 401(k) administration.
• Sound judgment and the confidence to give clear answers, push back, and make a call.
• Excellent written and spoken English, with a warm, direct communication style with employees and executives alike.
• Based on the US East Coast, ideally in New York City, with enough overlap with European working hours for early calls.

Nice to have

• Experience integrating acquired teams.
• Exposure to international HR or EOR providers.

How we work

People Ops is a small team with a clear split: territory ownership (you for the US) and topic ownership (for example onboarding, offboarding, benefits), with everyone pulling in the right people for each task. You will work directly with our recruiting and people team, Finance, Legal, and US sales leadership.

We value people who say it straight and say it kind, ship the thing rather than perfect the plan, and push decisions to where the knowledge is.

Benefits

• Competitive salary & meaningful equity participation; you'll own part of what you're building.
• Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich.
• €60/month Lifestyle allowance.
• Location-specific benefits.
• Collaborative, fast-moving team culture with a builder mindset.
• Clear path for career growth and development.
• Direct access to founders and leadership.