[Hiring] People & Culture Business Partner @Nearmap

Role Description

Reporting to the North American Regional VP, People & Culture, this Business Partner will support people leaders, managers, and employees across the United States and Canada. This is a hands-on, regional HR role focused on employee relations, employee engagement, and the day-to-day delivery of HR programs—bringing People & Culture policies and programs to life for the region while leveraging AI and self-service tools to create a frictionless employee experience.

• Own the regional rollout of core HR programs (onboarding, performance management, engagement surveys) for the US and Canada, ensuring consistent, high-quality execution aligned to global P&C standards.
• Serve as the primary point of contact for people leaders and employees on day-to-day HR matters, employee relations issues, and policy interpretation.
• Coach and support managers on performance management practices, including performance improvement plans, handbook guidance, and people management best practices.
• Partner with P&C Operations on workflows, systems, and the HR technology stack to champion self-service solutions and automation that reduce friction for employees and managers.
• Build and implement AI-enabled solutions (knowledge banks, chatbot triage, self-service resources) to enhance the employee experience and streamline HR processes.
• Execute regional HR programs including employee engagement surveys, performance management cycles, onboarding, and merit and promotion cycles; translate results into actionable plans with people leaders.
• Use workforce and people data to identify regional trends early and provide insights to inform people leader conversations and strategic decisions.
• Maintain accurate documentation and records for all people processes, ensuring consistent policy application across the US and Canada.
• Collaborate with Global P&C Business Partners and regional peers to keep programs and practices consistent across all regions.
• Participate in cross-functional P&C projects and regional OKRs.
• Continuously identify opportunities to simplify, automate, or improve recurring HR processes.

Qualifications

• 4+ years of experience in an HR Generalist, HR Business Partner, or Employee Relations role
• Demonstrated experience supporting employees and managers in the US, with working knowledge of US employment legislation
• Hands-on experience rolling out end-to-end HR programs (e.g., onboarding, performance management, engagement surveys)
• Proven ability to manage employee relations matters and provide guidance on policy interpretation
• Strong organizational skills with the ability to manage multiple priorities concurrently
• High level of attention to detail and consistency in documentation and record-keeping
• Excellent written and verbal communication skills
• High level of integrity, discretion, and sound judgment when handling confidential information

Requirements

• Bachelor's degree
• Familiarity with Canadian employment practices
• Experience with UKG or similar HRIS platforms
• Hands-on experience implementing AI or HR technology tools (e.g., chatbots, self-service portals, knowledge banks)
• Data literacy and comfort using workforce analytics to inform recommendations
• Experience coaching and supporting managers on performance management best practices

Benefits

• 4 extra "YOU" days off each year—take a break, no questions asked!
• Company-sponsored volunteering days to give back.
• Generous parental leave policies for growing families.
• Work from Overseas Policy - explore the world in the approved list of cities while you work!
• Discounted Private Health Insurance plans.
• A Nearmap subscription (naturally!).