[Hiring] Payroll Specialist II @TrueBlue

Role Description

The Payroll Specialist II is a remote position that reports directly to the Payroll Manager. This role is responsible for processing end-to-end payroll through multiple systems for all 50 states in the US, Canada, and Puerto Rico. This role will process daily, weekly, bi-weekly, and monthly payroll, completing calculations, adjustment preparations and entry, review of Accruals, preparing and reviewing garnishment setup, refunds and return payment processing, and addressing calculation and system errors.

• Review and correct payroll records relating to personnel changes to ensure master data is accurate.
• Process full cycle payroll including preparing files, processing payroll, and balancing results within multiple systems and formats.
• Manage and correct transaction and system errors to complete payroll tasks.
• Manage workflow to ensure payroll transactions are processed accurately and timely, including garnishment entry validation and calculations.
• Complete weekly payroll cycle close procedures, reviews, and communications.
• Research, reconcile, and process ACH and/or returned checks for payroll and garnishments payments.
• Monitor Payroll automation logs and reports to identify and troubleshoot delays and detect system bottlenecks.
• Provide support and training to associates and operations teams related to payroll questions and inquiries through Service Ticketing system.
• Work closely with Operations and Accounting on all payroll related issues.
• Research and correct employee payroll tax setups to ensure the correct withholding of all federal and state taxes for multi-state and multi-provinces in US and Canada.
• Make payroll balance corrections as needed to correct payroll tax issues.
• Research and resolve payroll issues found in operational audits.
• Encourage and recommend continuous improvement measures within Payroll.
• Other projects assigned.
• Review and maintain Accrual plans and adjustments.
• Calculate and perform “Gross Up” tasks for bonus and earnings adjustments.
• Research and provide payroll data and ad hoc reports for Operations teams, Finance, and Accounting.
• Maintain and update SOP procedures.

Qualifications

• High school diploma and 3+ years related experience in multi-state payroll administration. CPP preferred.

Requirements

• Advanced skills in Excel; Proficient in Microsoft Word and Outlook.
• Strong analytical skills, focusing on researching issues within payroll data, summarizing findings, and communicating clearly when presenting information.
• Excellent customer service skills.
• Ability to work collaboratively with all levels of employees, management, and external agencies to understand and resolve payroll issues.
• Ability to communicate clearly, timely, and accurately.
• Knowledge of how payroll entries impact various account balances in the GL.
• Working knowledge of federal wage and hour laws, general payroll practices, and internal controls.
• Ability to work in a team-oriented environment within a remote environment.
• Ability to organize workload, adapt quickly to change, and deliver under the pressure of tight deadlines.
• Ability to maintain confidentiality is mandatory.
• Ability to develop and maintain cooperative working relationships.
• Ability to work independently in a time-sensitive environment.
• Experience working with high volume payroll and related activities.

Benefits

• Competitive benefits package, including 6 paid holidays, 1 paid floating holiday, and up to 15 days of Paid Time Off per year.
• Medical/Dental/Vision insurance.
• Company-matching 401(k) and Employee Stock Purchase Program.
• Other programs and perks.