[Hiring] Payroll Administrator 3 @Stride, Inc.

Role Description

The Payroll Administrator is responsible for managing the payroll process from start to finish. Duties may include:

• Reviewing and auditing timekeeping records to ensure compliance with established standards.
• Handling tax notices and managing state and local registrations.
• Processing tax adjustments and supporting year-end activities.
• Participating in other projects as assigned.

ESSENTIAL FUNCTIONS:

• Responsible for the independent end-to-end preparation and processing of exempt/non-exempt (biweekly) multi-state payroll using Workday and OSV.
• Reconcile payroll from period to period.
• Calculate and review prorated wages and deductions when necessary (e.g., new hires, terminations, status changes).
• Ensure tax and payroll deduction withholdings are accurate, including understanding of reciprocity rules.
• Possess a solid understanding of Workday retros and their processing.
• Maintain payroll records in compliance with SOX.
• Troubleshoot and resolve payroll-related issues including tax adjustments for prior pay periods and years with minimal direction and supervision.
• Consistently demonstrate customer service best practices by promptly addressing all employee inquiries, including tax and W-2 related questions—through the ticketing system, while ensuring compliance with SLA guidelines by resolving tickets within 24 to 48 hours.
• Stay current on payroll and benefits legislation to ensure organizational compliance.
• Independently manage all types of tax notices in collaboration with OSV, ensuring timely handling of notices, state and local registrations without delays.
• Exhibit basic understanding of local tax requirements and termination laws across various states.
• Assist with ad hoc management requests/projects (as requested) including but limited to year-end and W-2 as needed.

Qualifications

• High School Diploma AND Five (5) years of payroll experience INCLUDING Three (3) years of Workday payroll experience OR Equivalent combination of education and experience.
• Ability to clear required background check.

Requirements

• Familiarity with payroll processes, policies, and best practices.
• Experience in using ticketing systems (e.g., Fresh service, Zendesk).
• Proven ability to prioritize and re-prioritize effectively as business needs evolve.
• Experience collaborating with a diverse group of stakeholders.
• Strong interpersonal skills and the ability to interact with all levels of the organization while delivering excellent customer service.
• Problem-solving and judgment skills, with strong attention to detail.
• Excellent written and verbal communication skills.
• Demonstrated commitment to the development and growth of team members.
• Advanced interpersonal skills and a flexible, business-partner mindset.
• Strong time management and task management skills.
• Ability to handle sensitive and confidential information with discretion.
• Willingness to learn and take on new assignments.
• Proficiency in Microsoft Office, particularly Excel.
• Availability to work in the Eastern Time Zone and to work overtime as approved and needed, primarily on payroll days or other key occasions only.

Benefits

• Hourly range to be $22.63 - $32.62 per hour.
• Eligible employees may receive a bonus.
• Robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

Company Description

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law.