[Hiring] Manager, Global Payroll @Chainalysis

Role Description

The Manager, Global Payroll is a hands-on people leader responsible for operating and continuously improving Chainalysis's US payroll and global Employer of Record (EOR) operations. This role oversees payroll execution, provider and vendor relationships, compliance coordination, controls, issue resolution, stakeholder communication, and process improvement across multiple platforms and operating partners. As a coach-player, you personally participate in payroll processing, review, reconciliations, controls, and complex issue resolution while providing day-to-day leadership to Payroll Specialists.

In this role, you’ll:

• Manage assigned payroll operations across countries, employee populations, payroll platforms, and third-party providers.
• Own payroll calendars, input cutoffs, funding readiness, processing timelines, review steps, approvals, and escalation paths.
• Process or review regular payroll cycles, off-cycle payrolls, termination calculations, new-hire onboarding, employee changes, and other payroll-impacting events.
• Review payroll inputs and data feeds from HRIS, benefits, equity, retirement, timekeeping, and other connected systems, and coordinate resolution of exceptions.
• Coordinate payroll tax administration and compliance activities, including tax notices, registrations, account access, tax-rate updates, filings, payments, and reconciliations.
• Manage day-to-day relationships with payroll, EOR, tax, and other relevant providers, including service quality, issue resolution, escalations, and follow-through.
• Review payroll results, provider deliverables, funding requirements, exception items, and invoices in accordance with established Finance controls.
• Investigate payroll discrepancies, determine root causes, coordinate corrections, and escalate material employee, compliance, financial, or operational risks.
• Directly manage Payroll Specialists through goal setting, workload allocation, coaching, feedback, performance management, and career development.
• Establish clear expectations for ownership, communication, documentation, quality, timeliness, confidentiality, and escalation.
• Partner with People, Equity, Controllership, Finance, and senior stakeholders to resolve issues, communicate status, and improve payroll processes.
• Build scalable operating practices through documentation, cross-training, backup coverage, process improvement, and thoughtful use of technology.

Qualifications

• Five or more years of relevant payroll experience, with meaningful US payroll ownership and demonstrated leadership or transformation experience.
• Prior people-management experience, including coaching, workload allocation, performance feedback, and employee development.
• Hands-on experience processing US payroll, preferably with ADP Workforce Now or a comparable payroll platform.
• Experience with global EOR or multi-country payroll operations, including vendor relationship management and payroll review.
• Working knowledge of US payroll tax administration, filings, payments, state registrations, tax notices, tax rates, and payroll compliance requirements.
• Experience managing payroll feeds or integrations involving systems such as Workday, benefits platforms, retirement providers, or other HR and payroll technologies.
• Strong analytical skills and the ability to research, resolve, and communicate complex payroll issues.
• Strong cross-functional partnership skills, with the ability to work effectively across People, Equity, Controllership, Finance, vendors, and senior stakeholders.
• Demonstrated ownership of process improvement, documentation, controls, and operational scaling.
• Excellent judgment, discretion, organization, written communication, and attention to detail.
• Experience in using AI to streamline processes and innovate.

Requirements

• Payroll certification, such as CPP or an international equivalent, preferred.
• Experience building cross-training, backup coverage, and succession practices within a payroll team.
• Experience working in a high-growth, global, or rapidly changing organization.
• Experience improving payroll processes, automating manual processes and integrations.

Benefits

• AI is not a feature at Chainalysis - it is a new way of working.
• We provide the tools, workflows, and space to experiment.
• Expectations for employees to develop capabilities, bring ideas, and collaborate across teams.

Company Description

Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.

At Chainalysis, we believe that diversity of experience and thought makes us stronger. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more.