[Hiring] Junior Payroll Assistant @Sleek

Role Description

To ensure the accurate, timely, and compliant processing of payroll for multiple UK clients. The UK Payroll Executive will be responsible for:

• Managing payroll data
• Processing payroll transactions
• Supporting workplace pension auto-enrolment
• Responding to client queries
• Ensuring all payroll activities are completed in line with UK labour laws, HMRC requirements, tax regulations, and agreed client timelines

The role requires strong attention to detail, client service, ownership, and the ability to manage multiple payrolls and deadlines efficiently while continuously looking for ways to improve workflows through technology, AI, and automation.

Qualifications

• Minimum 1–2 years of hands-on UK payroll processing experience
• Experience working in a bureau, outsourced payroll environment, or shared services centre is preferred
• Experience managing multiple client payroll accounts is an advantage
• Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes
• Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage
• Strong attention to detail and experience working with sensitive and confidential financial information
• Proven ability to manage multiple priorities and meet strict deadlines
• Strong written and verbal English communication skills
• Comfortable working with data and payroll-related reporting and metrics
• Practical experience or strong interest in using AI tools, automation, and IT applications to improve daily workflows

Requirements

• Develop a strong foundational understanding of UK payroll regulations and processes
• Become fully familiar with Sleek's internal payroll platforms and processes
• Process assigned client payrolls accurately and within agreed timelines
• Ensure 100% compliance with agreed payroll and statutory deadlines
• Identify discrepancies or potential issues early and take ownership of resolving them
• Maintain a high level of client satisfaction by providing prompt, accurate, and professional responses to payroll-related queries
• Consistently achieve a CSAT target of at least 97% month-on-month
• Build trusted relationships with clients by providing clear updates and proactively following up on outstanding information
• Work effectively with the UK Payroll team and other internal departments
• Contribute to improving payroll processes and operational efficiency

Benefits

• Humility and kindness: A culture of not taking ourselves too seriously and being able to laugh
• Flexibility: Work remotely and adjust hours to cater to personal needs
• Financial benefits: Competitive market salaries, generous paid time off, and employee share ownership plan
• Personal growth: Responsibility and autonomy with access to training programmes
• Commitment to building Sleek as a force for good as a certified B Corp

Company Description

Sleek launched in 2017 and now has around 17,500 customers across our offices in Singapore, Hong Kong, Australia, and the UK. We have around 600 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes, and LinkedIn as one of the fastest growing companies in Asia.