[Hiring] HR Operations Specialist @The Outsourcing Partners

Role Description

This is a remote position.

As an HR Operations Specialist, you will help ensure a positive employment experience for our internal team of employees. You will act as the first point of contact for HR questions. You will support the HR Manager in maintaining employee-related data and processes across the entire employee lifecycle. This will include offer generation, onboarding, annual review preparation, and offboarding. In addition to employee-related administrative activities, you will work with the Head of HR Operations on projects and enhancements to achieve a high level of employee satisfaction.

What you'll do:

• General HR Administration
  • Liaise with external partners (payroll providers in 4 different countries, insurances, and benefit providers) for all HR operational matters.
  • Track and ensure compliance of time off and absence management using PurelyHR.
  • Organize and maintain personnel records.
  • Support key people processes such as performance reviews.
  • Continuously update the organization chart.
  • Support additional functional and cross-functional projects.
  • Manage the HR inbox and act as the main contact for HR Operations questions.
  • Review data and run reports related to standard HR and Recruiting KPIs.
• Employee Onboarding
  • Support the HR Manager in a flawless onboarding of new employees.
  • Draft onboarding plans and organize materials related to onboarding.
  • Ensure that all relevant documentation is available to process payroll in four different jurisdictions (Switzerland, UK, USA, and Germany).
  • Coordinate the new joiner’s first day including IT onboarding.
  • Ensure that relevant check-ins are taking place.
• Internal Communication
  • Support HR-related communication activities including new joiner announcements, promotions, and employee anniversaries.
  • Manage people-related data in the events calendar including employee birthdays and anniversaries.
  • Update and develop the HR SharePoint site and ensure accuracy of contact lists.

Qualifications

• Authorization to work in the Philippines.
• Previous experience supporting employees in the US, UK, and/or Europe.
• Desire to work part-time hours.
• At least 5 years of experience in HR operations within a multi-national company (ideally).
• Motivated individual willing to learn and grow implementing new procedures and processes.
• Detail-oriented with a proven ability to deliver high-quality and accurate outputs.
• Strong organizational skills and comfortable working in a fast-paced, changing environment.
• Proficient with Excel and experienced in Microsoft/SharePoint environment.
• Strong listening and documentation skills with empathy towards employees' questions and requests.
• University degree or equivalent (ideally).
• Excellent communicator, fluent in English; German is desirable.

Requirements

• Authorization to work in the Philippines.
• Experience supporting employees in the US, UK, and/or Europe.
• Desire to work part-time hours.
• At least 5 years of experience in HR operations within a multi-national company (ideally).
• Detail-oriented with a proven ability to deliver high-quality and accurate outputs.
• Strong organizational skills and comfortable working in a fast-paced, changing environment.
• Proficient with Excel and experienced in Microsoft/SharePoint environment.
• Strong listening and documentation skills with empathy towards employees' questions and requests.
• University degree or equivalent (ideally).
• Excellent communicator, fluent in English; German is desirable.