[Hiring] HR Help Desk Administrator @WLG

Role Description

Behind every hire, move and contract change there is paperwork that has to be right. This is that seat.

A multinational defence organisation with four main sites is looking for an experienced administrative assistant to support its HR staff services, working remotely.

• Handling the administrative steps of the employee lifecycle across four locations
• Working through a high-volume HR help desk queue with a service-minded, can-do approach
• Drafting and publishing clear information for staff about HR services
• Keeping records and requests moving in the HR systems and on SharePoint
• Suggesting practical improvements to office procedures and how resources are used

Qualifications

• At least two years of administrative work in a large organisation, ideally in HR
• Confident use of Microsoft Office: Excel, Outlook, PowerPoint and Word
• Solid SharePoint experience
• Hands-on use of HR systems such as Oracle EBS, Taleo or a similar ATS, and HR ticketing tools
• Experience in an HR help desk environment
• Excellent interpersonal, communication and organisational skills, and the habit of taking initiative

Benefits

• A fully remote seat inside a large international HR operation, where a tidy process makes a real difference to people.