[Hiring] Senior People Operations Associate @MetaMask

Role Description

As a Senior People Operations Associate, you will be a day-to-day owner of global People Operations, serving as our subject matter expert for Europe, while also contributing to the programs and systems work of the PODS team and leading People Operations projects from scoping through delivery. You will manage the employee lifecycle from pre-boarding through offboarding, administer leaves, keep employee data accurate in our HR systems, and help ensure our practices remain compliant with local labor law and GDPR. Just as importantly, you will look for ways to make that work more scalable by documenting processes, enabling self-service, and applying automation and AI wherever they improve accuracy, efficiency, and the employee experience.

Qualifications

• Experience in People/HR Operations in a global or multi-country environment, ideally in a fast-paced or scaling organization.
• Strong working knowledge of UK and European employment practices, statutory leave, and GDPR / UK GDPR considerations.
• Hands-on experience with onboarding, offboarding, employee lifecycle changes, and leave administration.
• Familiarity with immigration processes and global hiring or relocation support is a plus.
• Experience working with Employer of Record (EOR) providers and other third-party vendors, including managing vendor relationships and resolving issues across multiple providers.
• Experience drafting, updating, and maintaining employee policies and documentation.

Requirements

• 5+ years of experience in People Operations, HR Operations, HR Administration, or a related role.
• Extensive experience supporting employees in the UK and Europe, along with exposure to other regions, is strongly preferred.
• Fluency in English is required; a second major European language is a plus.
• Comfortable working independently and driving work from idea to execution.
• Experience leading or owning projects from scoping through delivery, including coordinating cross-functional stakeholders and driving work to completion.

Benefits

• Remote-first, global team environment.
• Opportunity to work with a diverse group of individuals.
• Focus on building the workplace of the future.

Company Description

Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own.

People and Talent support the entire MetaMask community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent.