[Hiring] HR Generalist @Startech Networks

Role Description

To manage day-to-day HR operations and employee lifecycle activities, including:

• Recruitment coordination
• Onboarding
• Attendance and leave administration
• Background verification
• Employee medical insurance
• Payroll coordination
• Statutory compliance

Qualifications

• Graduate in Human Resources, Business Administration or a related discipline
• MBA / PG Diploma in HR will be an added advantage

Requirements

• 4–6 Years of experience (flexible based on business requirements)
• US Working Hours

Benefits

• Employee group medical insurance enrolment
• Support for cashless hospitalisation and reimbursement documentation

Key Responsibilities

• Recruitment & Talent Acquisition:
  • Coordinate with hiring managers to understand manpower requirements and job specifications
  • Source candidates through job portals, consultants, employee referrals and other channels
  • Screen resumes, schedule interviews and coordinate with candidates and interview panels
  • Follow up on interview feedback, salary approvals and offer releases
  • Maintain recruitment trackers and provide regular updates on hiring status
• Employee Onboarding & Documentation:
  • Manage joining formalities, document collection and verification
  • Coordinate pre-joining communication, induction and employee orientation
  • Ensure timely creation of employee records in HRMS and maintenance of personnel files
  • Coordinate employee ID creation, system access and other joining requirements
  • Ensure completion of joining documentation and policy acknowledgements
• Attendance & Leave Management:
  • Monitor daily attendance, absenteeism, late coming and missed punches
  • Track attendance regularization requests and obtain approvals from reporting managers
  • Manage leave applications, balances, encashment and related records as per company policy
  • Coordinate with managers and employees to resolve attendance and leave discrepancies
  • Verify monthly attendance and prepare accurate inputs for payroll processing
• Background Verification (BGV):
  • Initiate background verification for new joiners through authorised agencies
  • Coordinate employment, education, address and identity verification, as applicable
  • Follow up on pending verification reports and maintain status trackers
  • Escalate discrepancies and adverse findings to the appropriate HR authority
  • Maintain confidentiality of employee information and ensure secure recordkeeping
• Mediclaim & Employee Benefits Management:
  • Coordinate employee group medical insurance enrolment, additions, deletions and policy renewals
  • Liaise with insurance providers, brokers and TPAs for employee queries and claims
  • Maintain employee and dependent insurance records and communicate benefit details
  • Support annual renewal activities and employee benefit reconciliation
• Payroll Coordination:
  • Collect, validate and consolidate monthly payroll inputs, including attendance, leave, new joiners, exits, incentives and approved deductions
  • Coordinate with the payroll team to ensure timely and accurate salary processing
  • Verify payroll reports and investigate discrepancies before finalization
  • Support full and final settlement calculations and exit-related payroll inputs
  • Maintain payroll records and ensure confidentiality of salary information
• Statutory Compliance:
  • Working knowledge of applicable labour laws and statutory requirements
  • Coordinate collection and validation of statutory payroll inputs and employee records
  • Support preparation of statutory returns, challans, registers and compliance documentation
• Employee Lifecycle & HR Operations:
  • Maintain employee master data, personnel files and HRMS records
  • Coordinate employee confirmation, transfers, promotions, changes in designation and separation formalities
  • Conduct exit formalities, collect feedback and coordinate clearance processes
  • Respond to employee queries related to HR policies, payroll, leave, insurance and documentation
  • Prepare HR MIS, dashboards, trackers and periodic reports for management
  • Identify opportunities to improve HR processes, documentation and service delivery
• Employee Exit Formalities & Full and Final Settlement:
  • Coordinate employee resignation acceptance, notice period tracking and exit formalities
  • Initiate and monitor exit clearance from respective departments, including IT, Admin, Finance and other stakeholders
  • Conduct exit interviews and document employee feedback, wherever applicable
  • Coordinate full and final settlement inputs, including pending salary, leave encashment, notice pay, recoveries and other applicable dues
• PF Withdrawal & Employee Provident Fund Support:
  • Assist former and current employees with queries related to EPF withdrawal, transfer and claim status
  • Guide employees on the applicable EPFO processes, online claim submission and required documentation
  • Support employees in resolving issues related to UAN activation, KYC updates, Aadhaar linking and bank detail validation
  • Coordinate with the payroll team and relevant stakeholders to resolve PF contribution discrepancies and employee record issues
• Employee Query Management & HR Helpdesk:
  • Act as the first point of contact for employee queries related to HR policies, payroll, attendance, leave, medi-claim, PF, onboarding and separation
  • Respond to employee queries through email, telephone, HRMS or other designated communication channels
  • Record, categorise and track employee queries in an HR query tracker or helpdesk system
  • Coordinate with relevant HR team members, payroll, Finance, Admin and external service providers to resolve queries within defined timelines

Key Performance Indicators (KPIs)

• Time taken to complete recruitment coordination and joining formalities
• Onboarding documentation completion rate
• Attendance and leave data accuracy
• Timely closure of background verification cases
• Accuracy and timeliness of payroll inputs
• Timely employee insurance enrollment and query resolution
• Statutory compliance adherence and timely submission of required inputs
• Accuracy of employee master data and HR MIS
• Employee query resolution turnaround time