[Hiring] HR Generalist @The Job Portal

Role Description

We are looking for an experienced, hands-on HR Generalist who can take ownership of recruitment and the wider day-to-day HR function. This is an individual-contributor role for someone comfortable carrying out the work personally, from sourcing and interviewing candidates to developing job descriptions, setting KPIs, supporting performance management and handling employee relations.

Key Responsibilities

• Recruitment and onboarding:
  • Manage the full recruitment cycle across different departments, including sourcing, screening, interviewing, selection and offer management.
  • Work with hiring managers to understand their requirements and develop clear recruitment plans.
  • Build talent pipelines for current and future vacancies.
  • Improve job adverts, candidate communications and employer-branding activities.
  • Manage onboarding and help new employees settle into their roles successfully.
  • Monitor recruitment results, including time to hire, source effectiveness and candidate quality.
• Organisational and job design:
  • Work with senior leadership to review team structures as the business develops.
  • Conduct job analysis to ensure that roles, responsibilities and reporting lines are clear.
  • Recommend practical improvements to workflows, responsibilities and team structures.
  • Help departments identify staffing gaps and future workforce requirements.
• Job descriptions and KPIs:
  • Create and update accurate job descriptions for roles across the company.
  • Work with department heads to develop clear, measurable and realistic KPIs.
  • Ensure that responsibilities and performance expectations are properly documented and communicated.
  • Review KPIs periodically to ensure they remain relevant to business priorities.
• Performance management:
  • Develop and manage a consistent performance management process.
  • Support managers with goal setting, probation reviews, appraisals and employee feedback.
  • Monitor performance trends and prepare useful reports for management.
  • Help managers address underperformance fairly and promptly.
  • Support the preparation and administration of performance improvement plans.
  • Contribute to succession planning and employee-development initiatives.
• Employee relations and HR compliance:
  • Act as a professional and approachable point of contact for employee concerns.
  • Advise managers on employee relations, performance, attendance and conduct matters.
  • Conduct or support workplace investigations, disciplinary procedures and grievance processes.
  • Maintain confidentiality and handle sensitive matters with sound judgement.
  • Keep employee records accurate and up to date.
  • Help ensure HR policies and practices comply with applicable employment legislation and health and safety requirements.
  • Draft, review and implement company policies and HR procedures.

Qualifications

• At least three to five years of progressive, hands-on HR experience.
• Strong experience in end-to-end recruitment.
• Practical experience in performance management; experience in job design and KPI development is a plus.
• Experience handling employee relations matters, including performance concerns, grievances and disciplinary procedures, is a plus.
• Confidence using HR information systems, Microsoft Office and Excel to work with HR data; experience using performance-management platforms is a plus.
• Fluent spoken and written English is essential.
• A bachelor’s degree in Human Resources, Business Administration or a related subject, or equivalent professional experience, is preferred.

Benefits

• We provide a comprehensive wellbeing package to support our employees both inside and outside work, including:
• Confidential 24/7 wellbeing support and professional counselling.
• Financial coaching and access to legal, debt and family advice.
• Life and leadership coaching.
• Mental health, stress, anxiety and menopause support.
• Access to online wellbeing tools and resources.