[Hiring] HR Benefits Administration Delivery Analyst @Strada Global

Role Description

Join us on a journey of endless possibilities at Strada, a people, payroll, and technology leader simplifying international workforce management.

• Be responsible for the HR/benefits administration for client’s employees located in EMEA, German speaking region.
• Resolve cases and enter HR/benefits data in the system for our client’s employees.
• Collaborate with the client to resolve requests related to a service or an escalated employee issue.
• Work daily with other Strada colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees.
• Process reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.
• Work with Excel Calculation sheets.
• Problem solve issues by analyzing system data to determine gaps in functionality as compared to client plan rules.
• Demonstrate quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications.
• Provide input in the process design and technology capabilities to ensure optimal process support from an HR process/benefits perspective.
• Provide creative solutions to continuously improve and optimize client delivery.
• Participate in system testing during Internal Acceptance Testing and support User Acceptance Testing, as required.
• Oversee and coach others with regards to a specific project and/or process.
• Contribute to and lead projects utilizing standard project management disciplines.
• Take an active part in Process Transition from Client to Strada office, as required.

Qualifications

• English Language – C1 Level is required (CEFR scale or equivalent).
• German Language – C1 level is required (CEFR scale or equivalent).
• At least 3 years of experience in Benefits Administration/HR Administration/Payroll area.
• Extensive analytical and problem-solving skills.
• Strong attention to details.
• Good understanding of delivering an outstanding customer experience.
• Understands the project life cycle and deployment governance.
• High level exposure in fast-paced environment.
• Great time management skills.
• Experience in MS Office is a must.
• Very good knowledge of MS Excel.
• Working experience in Benifex or SAP HR system would be an asset.
• High level of self-motivation and proactivity is required.
• Spotless record and strong ethos.

Benefits

• Possibility to work from home.
• Private medical care in Lux Med.
• Access to MyBenefit platform (including MultiSport card).
• Group life insurance.
• Interesting career development opportunities within the company.