[Hiring] Benefits Administration Senior Delivery Specialist @Strada Global

Role Description

Join us on a journey of endless possibilities. At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Job Responsibilities

• Be responsible for the benefits administration for client’s employees located in EMEA region.
• Resolve cases and enter benefits data in the system for our client’s employees.
• Collaborate with the client to resolve requests they may have related to a project or an escalated employee issue.
• Provide input in the process design and technology capabilities to ensure optimal process support from a benefits perspective.
• Contribute to projects utilizing standard project management disciplines.
• Work daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees.
• Work on reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.
• Work with Excel Calculation sheets.
• Problem solving issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.
• Demonstrate quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications.
• Provide creative solutions to continuously improve and optimize client delivery.
• Participate in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required.
• Take an active part in Process Transition from Client to Strada office, as required.

Qualifications

• English Language – C1 Level is required (CEFR scale or equivalent).
• At least 1 year of experience in Benefits Administration/HR Administration/Payroll area.
• Extensive analytical and problem-solving skills.
• Strong attention to details.
• Good understanding of delivering an outstanding customer experience.
• High level exposure in fast paced environment.
• Great Time management skills.
• Experience in MS Office is a must.
• Very good knowledge of MS Excel.
• Working experience in Benifex system or SAP HR would be an asset.
• High level of self-motivation and proactivity is required.
• Spotless record and strong ethos.

Benefits

• Possibility to work from home.
• Private medical care in Lux Med.
• Access to MyBenefit platform (including MultiSport card).
• Group life insurance.
• Interesting career development opportunities within company.