[Hiring] Global Compensation Analyst @TTEC

Role Description

The Compensation Analyst is responsible for supporting the design, implementation, administration, and evaluation of compensation programs that attract, retain, and motivate employees while ensuring internal equity, market competitiveness, and compliance with local labor regulations. The role analyzes compensation data, conducts market benchmarking, supports salary structure management, and provides compensation insights to HR and business leaders.

Compensation Analysis & Administration

• Conduct salary benchmarking using market survey data and compensation databases.
• Analyze internal and external compensation data to ensure competitive pay practices.
• Support annual salary review, merit increase, promotion, and bonus planning processes.
• Evaluate new and existing positions to ensure proper job grading and pay alignment.
• Monitor compensation trends and identify potential pay equity issues.
• Maintain salary structures, pay ranges, and job classifications.
• Analyze compensation costs, salary movements, and budgeting impacts.
• Ensure accuracy and integrity of compensation data within HR systems.
• Generate ad hoc analyses and reports for HR leadership and business stakeholders.
• Support compensation modeling and forecasting activities.

Job Evaluation & Market Benchmarking

• Participate in job evaluation exercises using established methodologies.
• Conduct market pricing for new and existing positions.
• Review job descriptions and recommend appropriate salary grades.
• Support organizational restructuring initiatives by assessing compensation impacts.

Compliance & Governance

• Support audits related to employee compensation and pay practices.
• Maintain confidentiality of compensation information and employee data.
• Assist in developing and updating compensation policies and guidelines.

Stakeholder Support

• Partner with HR Business Partners on compensation-related matters.
• Provide compensation recommendations for hiring promotions, transfers, and retention cases.
• Educate key stakeholders on compensation philosophy and policies.
• Support Total Rewards initiatives and special compensation projects.

Qualifications

• Bachelor’s degree in human resources, Economics, Statistics, Mathematics, or a related field.
• 5-7 years of experience in compensation, rewards, analytics or related HR functions.
• Experience in salary benchmarking and market survey participation is preferred.
• Experience working with HRIS systems and compensation tools is an advantage.

Requirements

• Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.
• Experience with HRIS and compensation platforms.
• Strong analytical and quantitative skills.
• Knowledge of compensation methodologies, salary structures, and job evaluation frameworks.
• Data visualization experience is preferred.

Behavioral Competencies

• Strong analytical and problem-solving skills.
• High attention to detail and data accuracy.
• Excellent communication and presentation skills.
• Ability to manage sensitive and confidential information.
• Strong stakeholder management and collaboration skills.
• Ability to work independently and manage multiple priorities.

Key Performance Indicators (KPIs)

• Accuracy and timeliness of compensation analysis and reporting.
• Completion of salary review and annual compensation cycles.
• Market competitiveness of salary structures.
• Compliance with compensation policies and regulatory requirements.
• Effectiveness of compensation data management and reporting.

Benefits

• Competitive Salary with Incentives
• Health/Dental/Vision/Life Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k) with company match
• Vacation/Sick Time and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount Program
• Training and Development Programs (Percepta College)
• Employee Rewards Program (Perci Perks)

Company Description

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

• Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
• Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
• Leave it better – We take ownership and leave every process, person, and place better than we found it.
• Win together – We succeed as one—celebrating, supporting, and showing up for each other.
• Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.