[Hiring] Employee Relations Partner II @Advantage Sales & Marketing dba Advantage Solutions

Role Description

The Employee Relations Partner II serves as an experienced workplace investigator responsible for resolving complex workplace concerns across the organization. This role conducts thorough, timely and legally defensible investigations into allegations including serious policy violations, harassment, discrimination, retaliation, timekeeping/payroll concerns, and workplace misconduct. The ER Partner II acts as a subject matter expert in investigatory best practices, ensures consistency and fairness in the investigative process, and provides recommendations that mitigate risk and strengthen organizational culture.

Responsibilities

• Conduct full cycle workplace investigations including intake, allegation scoping, witness identification, interviews, and evidence collection while maintaining objectivity and thoroughness.
• Interview complainants, respondents, witnesses, and leaders while analyzing documentation, records, and historical data to establish fact patterns and assess credibility.
• Produce clear and defensible investigation documentation including summaries suitable for leadership and legal review while maintaining case records in case management systems.
• Interpret and apply employment laws, wage requirements, and workplace regulations while managing cases across diverse business units and identifying systemic risks and trends.
• Contribute to development of investigatory standards, processes, and training materials while identifying opportunities to improve case handling and employee experience.
• Partner cross functionally with HR, legal, payroll, and business leaders to provide case updates, guidance, and recommendations aligned with policy and risk mitigation.
• Provide guidance to leadership during workforce actions and organizational changes including risk mitigation recommendations and implementation support.

Qualifications

• Bachelor’s degree (Bachelor’s degree in human resources or related field preferred).
• 8–10 years experience in relevant field (Employee relations and investigations experience preferred).
• No travel requirements.

Requirements

• Ability to maintain confidentiality and handle sensitive information.
• Strong written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Strong prioritization and organizational skills.
• Proven conflict management and resolution skills.
• Strong analytical, research, and problem solving skills.
• Ability to exercise sound judgment and independent decision making.
• Ability to lead, coach, and support team members.
• Ability to work effectively with management and stakeholders.
• Ability to manage multiple priorities in a fast paced environment.
• Ability to balance business objectives, associate needs, and compliance requirements.
• Flexibility and adaptability to changing priorities.
• Advanced knowledge of employment laws and regulations.
• Proficiency in common business productivity tools.

Environmental & Physical Requirements

• Work is performed primarily in an office environment.
• Typically requires the ability to sit for extended periods of time (66%+ each day).
• Ability to hear telephone.
• Ability to enter data on a computer.
• May require the ability to lift up to 10lbs.