[Hiring] Employee Relations Partner I @Advantage Sales & Marketing dba Advantage Solutions

Role Description

The Employee Relations Partner I serves as an entry-level professional within the Employee Relations team, responsible for supporting day-to-day employee relations activities and managing Tier 1 workplace investigations. This role is designed for individuals developing their expertise in employee relations and provides a foundational experience in handling routine and lower-complexity matters.

• Conduct Tier 1 investigations by performing initial fact finding and resolving straightforward workplace concerns and termination recommendations independently and with guidance as appropriate.
• Serve as point of contact for employee relations inquiries received via phone, email, or ticketing systems and escalate complex matters to senior partners as appropriate.
• Maintain accurate documentation of employment actions and investigation outcomes within case management systems to support compliance and reporting.
• Provide administrative support including preparing standard separation agreements and coordinating final pay processes.

Qualifications

• Bachelor’s degree (Bachelor’s degree in human resources or related field preferred).
• 2–4 years experience in relevant field (Human resources or employee relations experience preferred).
• No travel requirements.

Requirements

• This position does not have supervisory responsibilities for direct reports.
• Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports.
• Excellent attention to detail.
• Strong written and verbal communication skills.
• Strong customer service orientation.
• Strong interpersonal skills.
• Strong prioritization and organizational skills.
• Ability to make independent decisions and exercise sound judgment.
• Ability to gather data, compile information, and prepare reports.
• Ability to maintain confidentiality.
• Ability to work effectively with management.
• Ability to analyze data and research issues.
• Ability to manage multiple priorities and deadlines.
• Ability to work independently with minimal supervision.
• Flexibility to adapt to changing priorities.
• Proficiency in common business productivity tools.

Environmental & Physical Requirements

• Work is performed primarily in an office environment.
• Typically requires the ability to sit for extended periods of time (66%+ each day).
• Ability to hear telephone.
• Ability to enter data on a computer.
• May require the ability to lift up to 10lbs.