[Hiring] Employee Relations Partner @Ryder Supply Chain Solutions

Role Description

The Employee Relations Partner is responsible for providing consistent, tactical Employee Relations consultation to Managers and Employees to resolve employee issues and advise on employee conflict resolution, disciplinary action and/or termination. They will conduct Human Resources (HR) related investigations to ensure that employee issues are resolved in adherence to all company policies and procedures and local, state, and federal regulations and manage resolution by providing recommendations to Operational Management and Human Resources Business Partners (HRBPs) as appropriate. They will analyze and interpret data to monitor employee relations trends in order to aid Operations Management in addressing the trends in a proactive and preventative approach. This position will provide guidance and interpretation of policies and procedures to minimize the company's legal liability.

Essential Functions

• Conduct and participate in all phases of local HR investigations, developing investigation plans, conducting fair, neutral, and timely investigations in accordance with company policies and procedures and federal/state regulations.
• Oversee daily administration of reported concerns within ServiceNow and Navex case management systems.
• Manage employee relations matters by providing supervisors and managers with policy interpretation regarding conflict resolutions, disciplinary actions, and termination procedures.
• Partner with Operational Management/Business HR/ Labor Relations/Legal Teams and other SMEs to create solutions to complex Employee Relations situations.
• Ensure the delivery of high-quality Human Resources support for the company through performance management, mitigating risk in legal compliance, administration of relevant clauses/provisions within union Collective Bargaining Agreements (as applicable), employee communication, and collaboration with COEs.

Additional Responsibilities

• Performs other duties as assigned.
• Maintains knowledge of legal requirements and employment legislation within region.
• Travel as needed to company sites within supported region.

Skills and Abilities

• Ability to conduct sensitive investigations and identify violations of federal, state and local regulations and/or violations of company policies and procedures.
• Strong organizational, analytical, and negotiation skills.
• Strong conflict resolution skills and ability to remain impartial during investigations.
• Strong oral and written communications skills.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Ability to handle confidential information appropriately.
• Ability to work independently with minimal supervision.
• Ability to upskill and train on technology and functional aspects of case management systems.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Detail oriented with excellent follow-up practices.

Qualifications

• Bachelor's Degree in human resources, organizational management, law or equivalent major; or, additional four (4) years of required experience.
• Five (5) years or more in HR compliance, HR generalist or employee relations.
• Proficiency in MS Office suite. Intermediate.
• Knowledge of federal, state, and local employment laws and regulations. Intermediate.
• Bilingual (English/Spanish) a plus.

Travel

• 0-10%

Job Category

• HR Compliance

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family and parental leave.
• Tax-advantaged 401(k) retirement savings plan.