[Hiring] Employee Relations Advisor @SCL

Role Description

The Employee Relations Advisor is a role for an experienced and forward-thinking professional who thinks ‘beyond HR’ but who is also capable of rolling up their sleeves and ensuring operational efficiency, high quality and fair casework and pragmatic, business-focused delivery.

• Deliver comprehensive, professional, and business-focused operational workforce advice.
• Confidently manage a complex caseload and be independently solution-focused.
• Coach employees/managers on resolution and learning, disciplinaries, and attendance.
• Ensure compliance with employment legislation and internal policies, aligned with organizational values.
• Ensure progression of any formal ER cases is both necessary and completed on time.
• Support the wider People function to achieve strategic objectives in a fast-paced environment.
• Responsible for a range of complex and sensitive cases, as well as project-based activities, including restructures, TUPE, redundancies, policy development, and training.

• Provide first-line advice and guidance to managers on employee relations matters.
• Advise and coach managers on handling ER situations effectively.
• Prepare documentation, correspondence, and meeting packs for employee relations cases.
• Attend hearings to provide HR support and ensure fair and consistent application of policies.
• Escalate complex employee relations matters to the Head of People where appropriate.
• Manage casework relating to sickness absence and participate in each stage of the process.
• Collate, interpret, and analyze data on key people metrics ensuring accuracy of reporting.
• Involvement in ad hoc projects to support business strategic aims.
• Provide accurate information to support Payroll Manager in processing monthly payroll.
• Manage TUPE transfers including project due diligence.
• Manage the Flexible Working Process ensuring consistency and compliance with policies.

• Be the primary technical expert for the HR system, providing technical support.
• Maintain accurate employee records within the HR system, ensuring compliance with GDPR and organizational policies.
• Produce contracts of employment, contractual changes, and associated documentation.

Qualifications

• Experience working in an HR Advisor role.
• Knowledge of up-to-date UK employment legislation and HR best practices.
• Evidence of providing professional HR advice and guidance to managers and employees across a broad range of people-related matters.
• Experience supporting employee relations cases, including absence management, disciplinary, grievance, capability, performance, and flexible working processes.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment while meeting deadlines and maintaining high levels of service.
• Strong communication and relationship-building skills.