[Hiring] Employee Experience & Internal Events Lead @HighLevel

Role Description

We’re hiring an Employee Experience & Internal Events Lead to design and deliver programs, communications, and experiences that strengthen connection, recognition, and culture across HighLevel’s global, remote-first workforce.

You’ll own the employee experience portfolio, including flagship internal events, recognition, gifting, employee campaigns, and culture-building initiatives. You’ll be responsible not just for strong ideas, but for turning those ideas into high-quality execution that feels distinctly HighLevel.

This is a senior, hands-on operator role. You’ll own the portfolio and personally execute meaningful work across strategy, planning, communications, vendor management, budgets, program design, and delivery, while also directing support from specialists, seasonal staff, agencies, and vendors. You should be equally comfortable shaping an initiative and experience concept, writing compelling employee communications, building a detailed event plan, solving an attendee issue onsite, and improving the process before the next cycle.

You’ll work closely with the Chief of Staff, Marketing, Finance, Legal, People Operations, and leaders across the business to create experiences employees want to participate in and remember.

What You'll Do:

• Employee Experience
  • Own the Strategy for Employee Programs and Initiatives
  • Design Culture Defining Experiences
  • Build the Employee Experience Calendar
  • Drive Participation & Community
  • Measure What Resonates
• Signature Internal Events
  • Deliver Best-in-Class Internal Events
  • Bring HighLevel’s Culture to Life
  • Own the Employee Attendee Journey
  • Lead Agencies & Vendors
  • Own Event Readiness & Execution
• Employee Communications & Storytelling
  • Write Employee Communications
  • Build Excitement & Adoption
  • Partner on Broader Internal Communications
  • Tell the Story of HighLevel’s Culture
• Social & Community Engagement
  • Leverage Social Channels
  • Create Shareable Moments
  • Activate Employee Voices
  • Stay Current on Engagement Trends
• Operational Excellence
  • Build Repeatable Playbooks
  • Continuously Improve
  • Use AI & Automation

Qualifications

• 8+ Years of Relevant Experience
• Hands-On Operator
• Best-in-Class Internal Event Experience
• Employee Experience & Engagement Expertise
• Strong Writing & Storytelling
• Social & Community Savvy
• Excellent Program Management
• Vendor & Agency Leadership
• Creative Judgment
• Global Mindset
• Collaborative Influence
• Builder Mindset
• Customer Obsession & Empathy
• Comfort With Ambiguity
• Availability

Why This Role Matters

In a global, remote-first company, the moments that bring people together have to be intentionally designed. Events, recognition, and shared rituals are a meaningful part of how employees connect with HighLevel’s culture.

This role turns that experience into action. You’ll create and execute programs, communications, and best-in-class internal events that feel distinctly HighLevel, while building the systems and playbooks that make them scalable and repeatable.

Your impact will be visible across the employee journey: stronger participation, more memorable moments, clearer communication, better recognition, and programs that help employees feel connected to the company and to each other.