[Hiring] Director, People Science and Insights @Kyndryl

Role Description

We are seeking an Industrial-Organizational (I/O) Psychologist or Psychometrician to drive our talent and organizational analytics by the People Science team to drive our talent and engagement analytics. Our business is to translate the skills inherent in our technical and consultative workforce into customer impact. We therefore seek to optimize the development and deployment of our employees’ skills, while providing industry-leading experience for our Kyndryls and our clients.

As our talent analytics capability matures beyond core operational reporting toward advanced analytics, this role bridges sophisticated statistical modeling with enterprise talent strategy. This work is fueled largely by our skills strategy and will support:

• Recruiting
• Learning
• Engagement
• Performance management
• Leadership development
• Overall organizational effectiveness

Specifically, you will oversee:

• Psycho-metric validation
• Continuous listening systems
• Advanced talent analytics

Kyndryl is a global, largely remote company, where you will join a group of 40 People and Workforce Analytics professionals and lead a team of 5 analysts and psychometricians. You will collaborate with:

• Dedicated engineering teams (who handle data wrangling)
• A diverse group of HR professionals
• Fellow data scientists
• Business leaders

By working directly with senior leadership—including the CHRO, Head of Talent, and Head of Wellness—you will translate complex business problems into scientifically rigorous, high-impact solutions aligned with our business goals. Your work will directly influence our enterprise strategy and operations and impact tens of thousands of employees.

Qualifications

• 7+ years of experience executing advanced analytics, including psychometric techniques (e.g., Item Response Theory), ONA leveraging skills graphs, and deploying models into production within large-scale enterprise environments.
• Proven prior management experience leading, mentoring, and developing analytics or technical personnel.
• Exceptional written, verbal, and presentation skills.
• Hands-on proficiency in statistical coding languages (specifically R, Python, SPSS, SAS, and Cypher/graph analytics).
• Ability to work effectively both independently and collaboratively.

Requirements

• Master’s degree or Ph.D. in Industrial-Organizational (I/O) Psychology, Psychometrics, Statistics, or a related quantitative field (I/O Psychology or Psychometrics strongly preferred).
• Prior experience within professional services or fast-paced matrixed organizations.

Benefits

• Comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
• Discretionary annual bonus program based on performance.
• Learning opportunities and the chance to certify in all four major platforms.