[Hiring] Director, HR Solutions @Leena AI

Role Description

We're hiring a techno-functional HR leader who has run HR operations at scale — payroll, time, benefits and employee changes — and wants to turn that experience into AI Colleagues that solve real HR operations problems, not just answer questions. You'll report directly to a co-founder of Leena AI.

You'll wear three hats, in this order of priority:

• Build: Own the domain for our high-value HR operations agents.
• Deliver: Join customer implementations when an agent needs to be tailored to a customer's policies, pay and time rules, or system setup.
• Represent: Join pre-sales conversations with CHROs, payroll and HR operations leaders.

What you'll do:

• Build high-value HR agents (about 50% of your time):
  • Own the domain for agents that handle high-stakes HR operations work.
  • Follow the chain across systems for promotions, transfers, or status changes.
  • Design how agents catch problems early.
  • Design how agents resolve issues end to end.
  • Define the edge cases engineers won't know exist.
  • Find where issues and cost concentrate at each customer.
  • Build realistic test scenarios and review agent behavior.
  • Co-own the roadmap with Product.
• Tailor agents for customers (about 25%):
  • Join implementation calls when a customer's HR policies or processes need the agent designed around them.
  • Translate a customer's HR policies, pay rules, union agreements, and system setup into agent behavior.
  • Advise customer HR leaders on process redesign, rollout, and change management.
  • Step in on escalations regarding agent performance.
  • Bring field learnings back into the product.
• Represent Leena AI in the market (about 25%):
  • Join discovery and demo calls with CHROs, payroll, HR operations, and HRIS leaders.
  • Run process deep-dive workshops with prospects.
  • Own the functional HR answers in RFPs.
  • Be an external voice in webinars and advisory boards.

Qualifications

• 12+ years in HR, including 5+ years leading HR operations in a large enterprise.
• Hands-on ownership of high-volume HR transactions.
• Systems know-how across the HR stack.
• Experience leading at least one HR technology implementation.
• Techno-functional comfort with process flows and structured requirements.
• Business sense for sizing processes and making automation cases.
• Working knowledge of US HR compliance.
• Executive presence with CHRO-level audiences.
• Curiosity about AI and its applications in HR.

Requirements

• Experience with organizations running several HR, time, benefits, and payroll vendors side by side.
• Global HR operations or payroll experience across multiple countries.
• Experience at a payroll provider, benefits administrator, or HCM implementation partner.
• Hands-on with HR automation tools.
• Certifications such as CPP, CEBS, SHRM-SCP, or Workday Pro.
• Exposure to where HR meets IT and Finance.

Benefits

• Build a new practice and define how Leena AI's HR agents operate.
• Your experience becomes the product.
• Work across the whole company and report directly to a co-founder.