[Hiring] Consultant II, Outsourced Human Resources @Wipfli

Role Description

Under the direction of a Senior Consultant or Manager, the Consultant II provides HR Outsourcing support and advisory services to clients. This role assists clients with day-to-day human resources needs, including employee handbooks, workplace policies, compliance, employee lifecycle processes, and the application of HR best practices. The Consultant II independently manages assigned responsibilities and smaller client workstreams while collaborating with senior team members on more complex matters. This position regularly interacts with clients and is expected to provide responsive, practical, and well-documented HR guidance.

Responsibilities

• Provide ongoing HR Outsourcing support to assigned clients, responding to day-to-day HR questions and service needs.
• Research and apply federal, state, and local employment requirements and help clients implement practical HR practices aligned with organizational needs and recognized best practices.
• Draft, review, and update employee handbooks, workplace policies, procedures, templates, and other HR documentation.
• Support employee lifecycle activities, including onboarding, employee changes, performance management, leaves of absence, employee relations, and offboarding.
• Coordinate employee benefits administration, including enrollments, terminations, status changes, leave impacts, open enrollment, vendor coordination, and employee communications.
• Manage smaller client engagements or defined portions of larger engagements, coordinating activities, monitoring progress, maintaining documentation, and meeting established deadlines.
• Communicate HR information clearly and professionally to clients and team members, adapting the level of detail and delivery method for different audiences.
• Identify and escalate matters requiring additional review, keeping project leaders informed of potential scope, budget, quality, compliance, scheduling, capacity, or availability concerns.
• Stay current on employment developments and HR trends while contributing to internal tools, templates, resources, and process improvements that strengthen HR Outsourcing service delivery.

Qualifications

• Bachelor’s degree required; candidates in process of completing their bachelor’s degree may be considered if they meet the required years of relevant professional experience for the role.
• 3+ years of work experience in a professional services firm or 4+ years of private industry experience in a HR Generalist capacity.
• Work toward obtaining professional HR certification within first year of hire.

Requirements

• Professional HR certification, or demonstrated progress toward obtaining an appropriate certification.
• Experience providing HR support to multiple departments, business units, locations, or clients.
• HR consulting, outsourced HR, professional services, or advisory experience.
• Experience supporting employee relations, performance management, leaves of absence, onboarding, offboarding, or compliance initiatives.
• Experience working with multistate employers or researching state-specific employment requirements.

Benefits

• 8 health plan options (both HMO & PPO plans).
• Dental and vision coverage.
• Opportunity to enroll in HSA with potential Firm contribution.
• Employee Assistance Program.
• Firm-sponsored basic life and short and long-term disability coverage.
• 401(k) savings plan & profit share as well as Firm matching contribution.
• Well-being incentive.
• Education & certification assistance.
• Flexible time off.
• Family care leave.
• Parental leave.
• Family formation benefits.
• Cell phone reimbursement.
• Travel rewards.
• Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D.