[Hiring] Change Management Partner @Hanger

Role Description

The Change Management Partner - Remote will play a key role in supporting key transformational change initiatives across the organization. This role will collaborate with the Enterprise Project Management Office (EPMO), senior leaders, cross-functional teams, and key stakeholders to ensure effective planning, execution and sustainment of change management plans that support the organization's strategic goals.

The ideal candidate is a flexible and creative change management practitioner with a proven track record of managing complex transformations and fostering a positive change culture.

• Independently develop and implement comprehensive change management plans for assigned initiatives, applying ADKAR-based methodology from discovery through sustainment.
• Assess the complexity, scope, and stakeholder landscape of each initiative to calibrate the appropriate level and type of change support required.
• Identify adoption risks and resistance patterns early and develop proactive mitigation strategies that integrate with the project plan.
• Engage senior stakeholders and business leaders on change impact, readiness, and reinforcement expectations — adapting approach and message to audience.
• Develop and execute communication plans that address the needs of impacted employees at all levels, from front-line staff to functional leadership.
• Partner with EPMO project managers and HDT leads to ensure change management milestones are embedded in project governance and delivery timelines.
• Lead impact and readiness assessments for assigned initiatives; synthesize findings into actionable plans and present risk recommendations to project governance.
• Monitor adoption indicators throughout the initiative lifecycle and adjust the change approach dynamically as conditions evolve.
• Ensure adoption risks are surfaced in governance forums prior to go-live; maintain visibility of readiness status with EPMO and business owners.
• Develop and deliver role-based training for assigned initiatives; partner with L&D on content development and delivery logistics as appropriate.
• Identify learning gaps and recommend training interventions that address knowledge and ability barriers to adoption.
• Partner with business leaders and sponsors to identify and embed reinforcement mechanisms that sustain change beyond go-live.
• Conduct post-go-live monitoring and provide structured handoff to business owners with documented sustainability plans.

Qualifications

• Bachelor’s degree in Organizational Development, Business Administration, Human Resources, or a related field.
• Prosci certification preferred.
• Minimum of 5 years of experience in change management or a closely related field, with demonstrated success leading change on complex, cross-functional initiatives.
• Experience working within a project governance or EPMO-governed delivery environment preferred.
• Healthcare or similarly regulated industry experience a plus.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Requirements

• Complete knowledge and full understanding of change management principles, ADKAR framework, and their application across a range of initiative types and organizational contexts.
• Ability to assess unusual circumstances, adapt methodology creatively, and suggest variations in approach when standard practice is insufficient.
• Strong stakeholder engagement and influencing skills; ability to work effectively with senior leaders and across functional boundaries.
• Enhances relationships and networks with senior stakeholders not always familiar with change management; often advises others on difficult matters.
• Foster open collaboration and constructive dialogue with everyone around you.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs - Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest