[Hiring] Benefits Specialist @Emapta

Role Description

Make every benefits interaction count while supporting a company that helps improve everyday health worldwide. The Benefits Specialist transforms complex programs into clear, compliant, and trusted employee experiences. This role strengthens workforce confidence, supports retention, and enables scalable HR operations across the business. Grow a long-term global career with Emapta, delivering a premium top 1% experience for top 1% talent.

Qualifications

• Bachelor's degree and 5+ years of progressive experience in benefits administration, HR operations, Total Rewards, or a related function, or an equivalent combination of education and experience
• Bilingual proficiency in English and Spanish
• Proficiency in HRIS platforms, benefits administration systems, Microsoft Excel, reporting tools, and preferably UKG
• Ability to interpret and explain benefit plans, policies, and procedures with a high level of subject matter expertise
• Knowledge of leave of absence administration, including FMLA, ADA, disability, and related leave processes, preferred
• Knowledge of Workers' Compensation processes, claims coordination, OSHA reporting requirements, and return-to-work accommodations, preferred
• Exposure to compensation or Total Rewards reporting, including job data maintenance and standard reporting, preferred
• Ability to handle confidential employee information with discretion, accuracy, and attention to detail
• Excellent written communication, interpersonal, planning, analytical, problem-solving, organizational, and time management skills
• Flexibility and adaptability to manage changing priorities, meet tight deadlines, and travel occasionally, as needed

Requirements

• Serve as the subject matter expert on employee benefit plans, wellness programs, regulatory requirements, and Total Rewards initiatives for employees, managers, and HR partners
• Develop, document, and continuously improve procedures and internal controls to ensure efficient and compliant benefits administration
• Audit, process, and maintain employee benefit enrollments, changes, terminations, and related documentation across benefits administration systems and carrier platforms
• Monitor HRIS and benefits administration systems, including UKG, to maintain data integrity and resolve discrepancies promptly
• Build and maintain effective relationships with third-party benefit administrators, insurance carriers, and external partners
• Coordinate benefit open enrollment activities, employee education sessions, and benefits communications
• Administer leave of absence programs, including employee communication, documentation tracking, vendor coordination, and support for FMLA, ADA, disability, and related leave processes
• Monitor federal and state laws, regulations, and legislative changes affecting employee benefits and leave administration to ensure ongoing compliance
• Respond to employee inquiries by providing guidance on benefit plans, coverage options, enrollment requirements, costs, and deadlines
• Prepare employee benefits communications and educational materials to increase program awareness and participation
• Support Total Rewards reporting, data validation, job data maintenance, and standard reporting activities
• Provide backup support for Workers' Compensation administration, including claims coordination, OSHA reporting follow-up, and return-to-work or accommodation documentation

Benefits

• 5 days work week
• Weekends off
• Work from home arrangement
• 20 vacation days in total
• Prepaid medicine
• Fully-customized Emapta laptop and peripherals
• Direct exposure to our clients
• Career growth opportunities
• Diverse and supportive work environment
• Prime Office Locations - Bogotá and Medellin
• Unlimited upskilling through Emapta Academy courses