[Hiring] Benefits & HRIS Specialist @CareQuest Institute for Oral Health

Role Description

The Total Rewards Specialist plays a critical role in supporting the organization’s benefit plans, wellness programs, and HRIS administrative support. Supporting the Director, Total Rewards, this role is responsible for overseeing the organization’s benefits programs, ensuring smooth administration, compliance, and education.

• Administer daily operations of employee health, welfare, and retirement plans, including handling/resolving initial benefit inquiries, triaging/escalating issues, and educating employees about our benefit plans.
• Manage leave of absence program in-house for federal, state, and internal paid and unpaid leaves.
• Review and audit vendor invoices on a consistent timeframe for accuracy and coordinate the reconciliation and payment processes with Finance.
• Lead the onboarding, offboarding, and new hire training on all benefit plans.
• Act as daily liaison between benefit vendors, brokers, and internal stakeholders.
• Be the liaison with Payroll on reviewing/auditing benefit deductions, submitting tuition reimbursements, and other benefit-related matters.
• Maintain and update benefits information and communications on intranet/portal and work with Internal Communications on drafting and sending out consistent benefits information.
• Provide support for benefits vendor implementations and updates.
• Partner with the Director, Total Rewards to lead the Wellness & Wellbeing Committee meetings, initiatives, and communications.
• Play a lead role in the annual benefits open enrollment initiative.
• Review and update benefit processes as needed including documentation and periodic review and updating as needed.
• Help keep track of compliance initiatives for benefit plans including reporting deadlines, posting and communication requirements.
• Assist with developing and maintaining benefit metrics.
• Keep on top of any legislative or regulatory updates and market trends impacting HR and/or employee benefits.
• Assist with preparation of ADP for open enrollment and new benefits setup and maintenance.
• Review and audit benefit and pay related updates with payroll bi-weekly processing.
• Input salary and position changes into ADP; create promotion and salary change letters, and distribute to managers.
• Update and track job structures, including job codes, job families, and salary ranges in ADP.
• Help maintain job description database and recordkeeping, including job descriptions, job codes, job titles.

Qualifications

• 2 – 4 years in experience working with benefit plans, HRIS, or in roles with similar work content and responsibilities.
• Associate degree (bachelor preferred) in human resources, business/management, or other technical education.
• Strong analytical and problem-solving skills.
• Knowledge of leave administration practices and federal and state leave laws.
• Proficient in ADP Workforce Now or similar HRIS systems.
• Skilled at working with data and auditing practices.
• Adept with spreadsheets and databases.
• Strong communication skills (verbal, listening, writing, reading).
• Ability to manage multiple priorities and meet deadlines.
• Must be located in the New England area with the ability to come into the Boston office once a month.

Requirements

• Attention to detail and accuracy.
• Quantitative and qualitative focus.
• Customer service orientation.
• Project management.
• Confidentiality and integrity.
• Collaboration and team leadership.

Benefits

• Target hiring range for this role is $70,635 - $83,100 (annually).
• Starting base salary will be determined based on skills, experience, and other job-related factors.
• Total rewards package includes medical, dental, and vision plans.
• Generous time off including PTO.
• Short and long-term disability insurance.
• Competitive 401(k) savings match including financial planning workshops.