[Hiring] Benefits Analyst @TTEC

Role Description

The Benefits Analyst for Wellness will play a crucial role in promoting the health and well-being of TTEC employees globally by developing wellness programs that align with our Health & Wellness pillars: Body, Mind, Finance, Social, and Purpose, as well as all associated promotion, engagement, management, processing, and reporting functions of administering the wellness program. You will also be responsible for overseeing the wellness program portals and websites.

This position reports to the Senior Manager for Global Benefits and Wellness. The Benefits Analyst – Wellness plays a pivotal role in ensuring the smooth operation of our wellness program, fostering employee satisfaction, compliance with regulatory requirements, and ultimately contributing to the overall success and well-being of our organization.

During a Typical Day, You’ll:

• Wellness Program Administration: Working within the wellness team to develop global wellness programs and activities that align with our well-being pillars, present workshops, engage with employees and partners, and manage associated wellness incentives.
• Wellness Portal and Website Management: Work with external partner to manage the US health and wellness portal and the MyBenefits.ttec.com websites for all other countries.
• Mental Health Program: Collaborate with the Benefits Team to support TTEC’s It’s Ok, We’re All Human mental health program, develop campaigns, and facilitate webinars, workshops, Mental Health Monday, and Wellness Wednesdays activities across the globe.
• Team Engagement: Facilitate team engagement activities.

Qualifications

• Degree in Wellness or wellness-related. Wellness knowledge and/or wellness program is a must.
• At least three years of experience in benefits administration in the APAC - Philippines, Malaysia, Thailand, India, and Australia.
• Knowledge of Wellness Programs: Understanding of global wellness programs, mental health initiatives, and disease management.
• Passionate about wellness and dedicated to helping employees on their wellness journeys.
• Communication Skills: Excellent verbal and written communication skills to effectively present workshops, webinars, and engage with employees and partners.
• Cultural Awareness: Ability to work effectively with diverse populations and across different countries, particularly within the Asia Pacific region.
• Technological Proficiency: Experience managing wellness portals and websites, familiarity with wellness and benefits software.

Benefits

• Supportive of your career and professional development.
• An inclusive culture and community-minded organization where giving back is encouraged.
• A global team of curious lifelong learners guided by our company values.
• Ask us about our paid time off (PTO) and wellness and healthcare benefits.
• A great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement).