[Hiring] Benefit Administrator @Aston Carter

Role Description

We are seeking an experienced Benefits Consultant to oversee the administration of employee benefits and complex leave-of-absence programs. In this role, you independently manage leave cases from initial eligibility review through return to work, serve as a subject-matter expert on a wide range of benefit programs, and provide clear guidance to employees and internal partners. This opportunity is ideal for a benefits professional who enjoys ownership, problem solving, and working across multiple areas of benefits administration rather than in a narrowly transactional role.

Responsibilities

• Independently manage leave-of-absence cases from initial eligibility review through return-to-work, ensuring accurate and timely administration.
• Review medical certifications and other leave documentation to determine eligibility in accordance with federal, state, and company policies.
• Apply federal and multi-state leave regulations, including FMLA and related laws, to complex employee situations.
• Track and monitor leave usage, extensions, and return-to-work dates, maintaining accurate records in HRIS and other systems.
• Communicate proactively with employees and managers regarding leave status, requirements, timelines, and next steps.
• Coordinate complex leave cases with internal partners and external disability providers to ensure consistent and compliant handling.
• Serve as a subject-matter expert for employees on health and welfare benefits, retirement programs, reimbursement accounts, voluntary benefits, paid time off, severance, and other benefit programs.
• Provide guidance and support on HSA and FSA accounts, COBRA, workers compensation, disability benefits, pension and end of worklife benefits, and related programs.
• Interpret benefit and leave regulations and policies, and resolve complex employee benefit and leave issues with sound judgment.
• Manage a high-volume caseload while maintaining strong attention to detail, confidentiality, and service quality.
• Utilize HRIS systems and Microsoft Office tools to process benefit transactions, maintain records, and generate reports.
• Build effective relationships with employees, managers, disability carriers, and third-party benefits administrators to facilitate smooth benefit and leave processes.
• Support benefit analysis and benefit plan administration, contributing to continuous improvement of benefits processes and employee experience.
• Handle employee relations matters related to benefits and leaves with professionalism, empathy, and clear communication.

Qualifications

• 5+ years of HR, benefits, and/or leave administration experience.
• Hands-on experience independently managing FMLA and other leave-of-absence cases from start to finish.
• Strong working knowledge of multi-state leave laws and regulations and the ability to apply them to real-world scenarios.
• Experience administering employee health and welfare benefit programs.
• Knowledge of retirement plans, voluntary benefits, and reimbursement accounts such as HSA and FSA.
• Experience reviewing leave documentation and medical certifications and making accurate eligibility determinations.
• Proven ability to independently manage a high-volume caseload while maintaining accuracy and compliance.
• Strong HRIS skills and proficiency with Microsoft Office applications.
• Excellent employee-facing communication skills, with the ability to explain complex benefit and leave concepts in a clear and supportive manner.
• Strong problem-resolution skills and the ability to navigate complex employee situations with discretion and sound judgment.

Requirements

• Bachelors degree in Human Resources, Business, or a related field.
• Professional HR or benefits-related certification.
• Experience with workers compensation administration.
• Experience with COBRA administration and compliance requirements.
• Experience in pension or end of worklife benefits administration.
• Experience working with disability carriers and third-party benefits administrators.
• Exposure to benefit analysis and benefit plan design or evaluation.
• Experience in employee relations related to benefits and leaves.
• Strong data entry and administrative skills with high attention to detail.
• Ability to work independently, take ownership of complex cases, and act as a subject-matter expert across multiple benefits areas.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Fargo, ND.

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a fully remote position.