[Hiring] US Payroll and Billing Specialist @Job Duck

Role Description

We are seeking a dependable and detail-oriented US Payroll and Billing Specialist to join Job Duck and play a key role in supporting payroll and accounting operations for multiple clients. In this position, you will help ensure accurate payroll processing, maintain compliance with payroll requirements, and support important financial activities that directly impact client success. You will work closely with clients and team members, providing professional communication and timely follow-up on payroll-related matters. The ideal candidate is highly organized, proactive, and comfortable managing competing priorities while maintaining accuracy and accountability. If you thrive in a fast-paced environment and enjoy taking ownership of your work, this opportunity offers meaningful responsibility and growth.

• Monthly compensation range: 1015 USD to 1100 USD

Responsibilities include, but are not limited to:

• Collaborate with internal team members to resolve payroll and accounting matters
• Research payroll issues and identify appropriate solutions
• Support payroll corrections, amendments, back filings, and related adjustments
• Track and maintain employee PTO balances and policy administration
• Assist with payroll tax withholding calculations, payments, and related compliance requirements
• Handle payroll notices and coordinate required follow-up actions
• Review payroll information for accuracy and completeness prior to processing
• Process and support US payroll activities for multiple clients
• Ensure compliance with payroll regulations across US states
• Communicate directly with clients regarding payroll matters
• Prepare and support financial reporting
• Manage benefit deductions and payroll accounts
• Support multiple client accounts while maintaining quality and accuracy standards
• Escalate issues when necessary and proactively communicate potential risks or delays
• Maintain accurate and up-to-date payroll records and client documentation
• Monitor payroll deadlines and prioritize time-sensitive deliverables
• Respond promptly to client inquiries and provide status updates as needed
• Communicate professionally with clients regarding payroll, tax, and accounting matters
• Assist with financial reporting and accounting-related activities
• Manage and monitor employee benefit deductions within payroll systems
• Support billing operations and documentation
• Process payroll notices and back filings

Qualifications

• Previous US payroll experience is mandatory
• Strong understanding of US payroll processes and regulations
• Knowledge of payroll tax withholding and tax payments
• Experience managing PTO policies and employee leave tracking
• Experience managing employee benefits deductions and payroll reporting
• Understanding of state-specific payroll requirements and compliance considerations
• Experience working in an accounting firm, bookkeeping company, payroll provider, or professional services environment preferred
• Experience supporting multiple clients strongly preferred
• Strong written and verbal English communication skills
• Excellent organizational, prioritization, and time management abilities
• Ability to work independently while maintaining a high level of accuracy
• Resourceful approach to researching payroll and accounting issues
• High level of professionalism, accountability, and discretion when handling confidential information

Requirements

• Software and Tools: Gusto, QuickBooks, Xero, Payroll management platforms, Microsoft Office Suite, Google Workspace

Required Skills

• US Payroll Administration
• Payroll Tax Withholding and Payments
• State Payroll Compliance
• PTO Tracking and Administration
• Benefits Deduction Management
• Payroll Record Maintenance
• Financial Reporting Support
• Accounting Fundamentals
• Client Relationship Management
• Written and Verbal Communication
• Time Management
• Task Prioritization
• Attention to Detail
• Problem Solving
• Organization Skills
• Research Skills
• Accountability
• Reliability
• Professionalism
• Trustworthiness
• Independent Work Management
• Multi Client Account Support

Work Shift

• 8:00 AM - 5:00 PM [CST][CDT] (United States of America)

Languages

• English
• Spanish

Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.