[Hiring] Senior Loan Administrator @Emapta

Role Description

Turn your Australian mortgage expertise into trusted guidance for brokers nationwide. Become an AU Senior Loan Administrator with Emapta, resolving complex policy and product scenarios that support stronger lending decisions. Expand your financial services expertise, gain international exposure, and pursue meaningful long-term career growth among Emapta's top 1% talent.

Qualifications

• 3 to 5 years of experience in lending, mortgage administration, or financial services, including at least 2 years in residential lending
• At least 1 year of experience in Australian mortgage administration, including credit management
• Experience in commercial lending preferred
• Hands-on experience with loan lodgement processes
• Proficiency in ApplyOnline, CoreLogic, and Microsoft Excel
• Strong knowledge of Australian lending policies, regulations, and terminology
• Strong analytical, problem-solving, and troubleshooting skills
• Excellent communication and relationship management skills
• High attention to detail and accuracy
• Strong organizational, prioritization, and deadline management skills
• Proactive, independent, collaborative, and results-driven approach
• Certificate IV in Financial Services (Finance/Mortgage Broking Management) or equivalent qualification preferred

Requirements

• Interpret, clarify, and implement product catalogue changes and lender policy updates in the lender database
• Support the broker network through email, telephone, and internal forums
• Provide Subject Matter Expert (SME) guidance to help brokers understand lending policies and structure deals effectively
• Troubleshoot and resolve lender product and policy issues
• Communicate lender updates and policy changes across the franchise network

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Permanent WFH arrangement
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment