Role Description
Ensure accuracy and efficiency throughout the region to accounts receivable processes.
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Meet in person and virtual with AR teams regularly and as needed to address questions and issues that arise in these areas.
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Ensure statements are accurately and timely generated based on industry standards.
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Manage performance outcomes by planning, monitoring, evaluating, and improving accounts receivable.
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Oversee the collection process to help reduce receivables by improving the timeliness of payments.
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Maintain comprehensive working knowledge of payer contracts and ensure that payers are billed according to contract provisions.
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Supervise the use of billing systems and maintain a comprehensive working knowledge of the system including upgrades and enhancements.
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Protect the confidentiality of patients and organization information through effective controls and direct supervision of billing operations.
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Assist local leaders in recruiting, selecting, orienting, and managing billing team members.
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Monitor compliance of resident trust accounts.
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Keep management informed by reviewing and analyzing accounts receivable reports; summarizing information and identifying trends.
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Demonstrate autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
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Teach, train, and work with Office Managers to help achieve goals.
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Ability to travel as needed.
Qualifications
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2-year degree in business field (preferred).
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3+ years of experience in Assisted Living and/or Independent Living billing.
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1+ year experience with PointClickCare (facility and management console level).
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Analytical, organizational, communication, written, and interpersonal skills.
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Knowledge of corporate business management, governmental and private insurances regulations and standards.
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Excellent computer skills including high proficiency in the Microsoft Office suite of products.
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Professional demeanor and ability to manage and train teams.
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Detail-oriented, dependable, and have a strong work ethic.
Requirements
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Prolonged periods of sitting and working at a computer.
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Frequently uses keyboard, mouse, and standard office equipment.
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Occasionally stands, walks, bends, and reaches.
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Occasionally lifts or carries office materials weighing up to 10 pounds.
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Requires occasional travel to regional facilities and meetings.
Company Description
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.