[Hiring] Premium Billing Reconciliation Specialist @USAble Life

Role Description

A Premium Billing Reconciliation Specialist performs a wide range of accounting and analytical functions related to reconciling individual and group premium payments for Life, Supplemental and Disability insurance policies. This is not a traditional billing or accounts receivable role compromised of sending invoices and matching payments. Every insurance premium payment presents a new puzzle and requires a high level of analytical and reconciliation skills to solve it.

• Reconcile and process premium billings and balances daily reports.
• Maintain and research premium suspense.
• Generate premium refunds and correspondence.
• Perform member and group terminations.
• Perform member level reconciliations.

Essentials Duties:

• Analyze, process and accurately reconcile and post group payments in a timely manner.
• Analyze and research suspense on the groups to ensure premiums are posted correctly.
• Complete payment audits for groups in MS Excel.
• Achieve acceptable quality and productivity benchmarks by multi-tasking in high volume environment on a daily basis.
• Have excellent written communication skills, strong product knowledge and procedure expertise.
• Work collaboratively with internal customers to meet established departmental service level goals.
• May perform other duties as assigned based on department needs.

Qualifications

• 2-4 years of experience in accounting, financial operations, insurance administration, premium billing, or a related analytical role.
• Experience researching and resolving payment discrepancies, account variances, or reconciliation issues.
• Strong analytical and problem-solving skills with the ability to interpret and reconcile financial data.
• Intermediate Microsoft Excel skills, including formulas, PivotTables, VLOOKUPs, and data analysis.

Requirements

• Ability to perform complex reconciliation and administrative research in servicing system.
• Ability to analyze financial premium data and communicate results.
• Outstanding research and reconciliation skills.
• 10-key skills.
• Intermediate MS Excel skills to include spreadsheet formatting, formulas, pivot tables, and VLOOKUPs.
• Excellent verbal and written communication skills and ability to compose professional correspondence.
• Excellent analytical and critical thinking skills.
• Ability to maintain attention to detail.
• Ability to maintain a low error rate.
• Ability to prioritize, multi-task, and meet tight deadlines.
• Ability to handle confidential information.

Benefits

• A culture that values employees and celebrates, empowers, and inspires a diverse workforce.
• Outstanding comprehensive benefits package.
• PTO provided at date of hire.
• 11 paid holidays.
• 401(k) with up to 6% match; fully vested from day 1.
• Remote opportunities with company-provided equipment.
• Team-oriented, collaborative group of peers.
• Career advancement opportunities.
• Tuition Reimbursement.
• Employee Assistance Program.
• Inclusion Council and Employee Resource Groups.
• Recharge Days and Volunteer Time Off.