[Hiring] Billing Specialist @Hanger, Inc.

Role Description

Responsible for the timely review and submission of medical claims to insurance companies from a wide variety of providers and clinics. Knowledgeable of all aspects of the financial process from scheduling, billing, and collections. This is a remote position.

• Review patient bills for accuracy and completeness in a timely manner
• Take the initiative to obtain missing information to ensure claims are submitted accurately and timely
• Knowledge of insurance rules and guidelines; such as, Medicare and Medicaid
• Adhere to billing guidelines, policies, and procedures
• Identify the proper party to be billed; such as, insurance company or patient
• Complete the entire required billing checklists prior to submission
• Perform follow up activities to ensure documentation is gathered in a timely manner
• Communicate with clinic personnel and insurance companies
• Ensure necessary documentation is included or coordinate with appropriate clinic to update records

Qualifications

• High school education or equivalent
• Minimum good fit for the job, as determined by the Talent Bullseye assessment. Hanger will administer the Talent Bullseye as part of the selection process.

Requirements

• Experience in a medical office
• Experience with EMR systems (NextGen and/or OnBase)
• Spanish speaking
• DME/Orthotic knowledge

Additional Success Factors

• Good customer service and communication skills
• Strong interpersonal, oral and written communication skills, including the ability to follow written and verbal directions
• Resourceful and flexible team player who excels at building trusting relationships
• Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols
• Working knowledge of ICD-9, ICD-10, HCPC/CPT and other coding
• Proficient computer skills including Windows based office technologies (ex. Word, Excel) and automated billing systems
• Ability to use all necessary office equipment; such as, facsimile machines, calculator, postage machine, copiers, etc.
• Knowledge of state, federal and regional collection and reimbursement laws where applicable
• Good organizational skills and the ability to manage multiple tasks
• Detailed orientation while working in a fast paced environment
• Exhibit enthusiasm and positive attitude
• Ability to work independently and exercise creativity
• Familiar with medical terminology
• Proficiency with basic math and accounting skills
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest