[Hiring] Billing & Financial Operations Specialist @World Kinect

Role Description

Help Drive Accuracy, Efficiency, and Customer Excellence

At World Fuel, we keep businesses moving across the globe. We are seeking a detail-oriented and customer-focused Financial Operations Coordinator III to join our Financial Operations team.

In this role, you will play a critical part in managing the invoicing lifecycle, ensuring supplier invoices are received, reviewed, processed, and billed accurately and on time. You will serve as a key partner to internal teams and external stakeholders, helping resolve billing inquiries, supporting financial operations processes, and contributing to continuous improvement initiatives.

This is an excellent opportunity for a finance or operations professional who enjoys problem-solving, working with data, collaborating across teams, and identifying ways to improve business processes.

What You'll Do

• Manage Billing and Invoice Processing
  • Monitor the timely receipt of fuel and non-fuel supplier invoices.
  • Review and validate supporting documentation including fuel tickets, supplier invoices, pricing, tax information, and related records.
  • Process billing transactions accurately and efficiently within internal systems.
  • Ensure customer invoices are generated and distributed on schedule.
  • Maintain accurate documentation and records related to the billing process.
• Support Internal and External Stakeholders
  • Serve as a primary point of contact for billing and invoicing inquiries.
  • Respond professionally and accurately to questions regarding invoice status, delays, billed and unbilled transactions, and supporting documentation.
  • Work closely with Commercial, Supply, Accounting, Accounts Payable, Sales, and other internal teams to resolve issues and support business needs.
  • Support requests from external customers, suppliers, and auditors.
• Analyze and Resolve Issues
  • Research pricing discrepancies and billing exceptions.
  • Collaborate with Vendor Reconciliation and Pricing teams to resolve invoice-related issues.
  • Track and manage exception reporting, including invoices on hold and unresolved transactions.
  • Ensure compliance with company policies and regulatory requirements.
• Drive Continuous Improvement
  • Identify opportunities to improve efficiency, accuracy, and automation within financial operations processes.
  • Support testing and implementation of system enhancements and process improvements.
  • Contribute ideas that improve workflows, information flow, and overall customer experience.
  • Assist with training and knowledge sharing as subject matter expertise develops.

Qualifications

• 2+ years of experience in financial operations, billing, invoicing, accounts receivable, accounting support, or a related business operations role.
• Strong English communication skills (B2 level or above).
• Proficiency with Microsoft Office, particularly Excel.
• Experience working with ERP, invoicing, or financial management systems.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time management skills.
• Ability to manage competing priorities in a fast-paced, deadline-driven environment.
• Strong analytical and problem-solving abilities.
• Ability to work independently while collaborating effectively within a team.

Preferred Qualifications

• Experience supporting invoicing, billing, or financial operations in a multinational environment.
• Experience with fuel, energy, logistics, transportation, or related industries.
• Exposure to process improvement, automation initiatives, or systems testing.
• Knowledge of accounting principles and financial controls.

What Makes You Successful

• Takes pride in delivering accurate, high-quality work.
• Enjoys solving problems and investigating discrepancies.
• Communicates effectively with both internal and external stakeholders.
• Thrives in a collaborative, customer-focused environment.
• Looks for ways to improve processes and increase efficiency.
• Can balance multiple priorities while meeting deadlines.
• Adapts quickly to changing business needs.

Benefits

• Remote work environment
• Comprehensive medical, dental, and vision coverage
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) with company match
• Generous paid time off program
• Paid holidays
• Company-paid life insurance and disability coverage
• LinkedIn Learning and professional development resources
• Employee Assistance Program
• Additional voluntary benefits including accident, critical illness, legal, and identity protection plans