[Hiring] Billing Specialist @Confluent Health

Role Description

As a Billing Specialist, you will be responsible for managing key components of the medical billing and revenue cycle process, with a strong focus on:

• Accounts Receivable (AR)
• Insurance claims
• Denials
• Payer follow-up
• Timely collections

Your responsibilities will include:

• Managing patient accounts throughout the medical billing and revenue cycle process, from account creation through claim submission and patient statements.
• Following up on denied, unpaid, and underpaid claims; researching issues and resubmitting or appealing claims as appropriate.
• Monitoring and working AR aging reports to ensure timely collections and reduce outstanding balances.
• Communicating with insurance payers regarding claims, reimbursement, billing requirements, and account issues.
• Verifying insurance benefits and eligibility using payer portals and ensuring information is accurate.
• Communicating professionally with patients regarding balances, billing questions, and payment plans.
• Collaborating with clinic staff, clinical teams, and referral sources to resolve billing and insurance issues.
• Maintaining knowledge of ICD-10, CPT, HCPCS, payer requirements, and HIPAA regulations.
• Completing daily billing and AR tasks accurately and within established deadlines while maintaining patient confidentiality.

Qualifications

• High School Diploma or GED required
• Medical Billing/Coding certification or relevant healthcare education preferred but not required
• Minimum 2 years of hands-on medical billing, Accounts Receivable (AR), or healthcare revenue cycle experience required
• Experience with insurance claims, denials, AR aging, and payer follow-up
• Experience using insurance payer portals and/or EMR systems
• Working knowledge of ICD-10, CPT, and HCPCS
• Strong attention to detail, organization, communication, and problem-solving skills
• Proficiency with Microsoft Office and basic computer/data entry skills
• Ability to work independently, meet deadlines, and thrive in a fast-paced healthcare environment

Requirements

• Compensation: ~$18-20/HR
• This is a Full Time Remote Position

Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off
• Family Building and Parental Leave Benefits
• 401(k) with employer matching up to 4%
• Structured onboarding with a 30/60/90-day development plan and ongoing support from clinic leadership
• Clear growth pathways; many of our front desk team members have advanced into clinic management, operations, and leadership roles
• A collaborative team culture where no one is left on an island; you'll have access to leadership and a built-in buddy system across clinic locations