[Hiring] Billing Specialist @MMT Ambulance

Role Description

Are you detail-oriented and committed to providing excellent customer service? Join MMT Ambulance as a Billing Specialist, where you will process ambulance billing claims accurately and efficiently while serving as a key point of contact for patients, families, insurance companies, and attorneys. This role requires strong communication skills, attention to detail, and strict adherence to HIPAA compliance standards.

Essential Duties and Responsibilities:

• Provide the highest level of customer service to a wide variety of internal and external customers.
• Manage and maintain billing processes by verifying the completion of run reports daily and generating 24-hour report to the manager.
• Verify and obtain patient demographics, personal insurance information and completion of all required forms.
• Enter necessary and required claim information into the billing system within 72 hours of date of service.
• Identify the responsible party for ambulance transports and bill according to the specific guidelines set forth by the payer.
• Review aging report monthly and follow up with claims - report outcome to manager.
• Keep manager informed of any situations related to insurance denials, patient accounts, or patient complaints.
• Receive payment for services and apply accordingly. Checking and balancing daily.
• Collections - set up payment arrangements, review calls for proper billing, financial assistant forms etc.
• Abides by federal, state, and local laws.

Physical Demands:

• Must be able to sit for long periods of time.
• Must be able to hear well.
• Must be able to speak, write, and understand English fluently.

Qualifications

• High School diploma or equivalent required. Associate’s degree preferred.
• Possess strong written and verbal communication skills.
• Team player with the ability to work independently.
• Stays detail oriented while following up on issues.
• Excellent organizational skills, demonstrated initiative, good judgment, and flexibility.
• Approaches change as an opportunity for growth and development in self and others.
• Must have the ability to multitask with frequent interruptions while completing tasks in a timely fashion.

Benefits

• Health Insurance: Medical, Dental, Vision, Health savings account, and Flexible spending account.
• Retirement Plans: 401K and Roth 401K, with a company match.
• Paid Time Off.
• Employer Paid: Basic Life Insurance and Long-Term Disability.
• Supplemental Plans: Short-Term Disability, Life, Critical Illness, Accident Insurance.
• Professional Development: Free access to CAPCE-accredited training through our Learning Management System powered by FlightBridge, along with recertification courses for American Heart and American Red Cross, as well as Tuition Reimbursement and Continuous Education.